Enterprise Customer Success Manager Salary in New York, NY

How much does an Enterprise Customer Success Manager make in New York, NY?

As of April 01, 2025, the average annual salary for an Enterprise Customer Success Manager in New York, NY is $163,573. Salary.com reports that pay typically ranges from $140,816 to $189,700, with most professionals earning between $120,097 and $213,487.

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Salary range for an Enterprise Customer Success Manager

$140,816 to $189,700

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Enterprise Customer Success Manager

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What does an Enterprise Customer Success Manager do?

Common responsibilities of an Enterprise Customer Success Manager

Demonstrated ability to effectively communicate with various levels of an organization (day to day point of contact and executive sponsorship during QBRs).

March 26, 2023

Understand customer expectations and service agreement terms of each contracts and ensure the work is completed and delivered to the customer on or before the deadline.

January 16, 2023

Developing a solid understanding of the customer's technical environment and business goals, to inform and develop a long-term account solution strategy and road-map, working in tandem with the product team.

January 22, 2023

Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution.

February 27, 2023

Provide feedback to Product and Engineering regarding customer requests, emergencies, or unmet product needs.

March 31, 2023

Create scalable and reusable assets (sales tools, trial/pilot or deployment related) to further enable our business to scale customer volume and our customers to be increasingly self-sufficient, happy & successful.

May 03, 2023

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Enterprise Customer Success Manager Salary By Experience Levels in New York, NY

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Enterprise Customer Success Manager Salary By Level of Education in New York, NY

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Enterprise Customer Success Manager in New York, NY

Average Base Salary

Core compensation

140816

189700

163573

Average Total Cash Compensation

Includes base and annual incentives

155117

228438

186349

What is the average salary for Enterprise Customer Success Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Enterprise Customer Success Manager in New York, NY. The base salary for Enterprise Customer Success Manager ranges from $140,816 to $189,700 with the average base salary of $163,573. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $155,117 to $228,438 with the average total cash compensation of $186,349.

View Average Salary for Enterprise Customer Success Manager as table

	Average Salary	Average Salary Range
Base Salary	$163,573	$140,816 - $189,700
Bonus	$22,776	$14,301 - $38,738
Total Pay	$186,349	$155,117 - $228,438

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Enterprise Customer Success Manager Salary Near New York, NY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO New York, NY
CITY, STATE West New York, NJ	AVERAGE SALARY RANGE $140,816 - $189,700	COMPARE TO New York, NY 0%
CITY, STATE Hoboken, NJ	AVERAGE SALARY RANGE $140,816 - $189,700	COMPARE TO New York, NY 0%
CITY, STATE Union City, NJ	AVERAGE SALARY RANGE $140,816 - $189,700	COMPARE TO New York, NY 0%
CITY, STATE Jersey City, NJ	AVERAGE SALARY RANGE $140,816 - $189,700	COMPARE TO New York, NY 0%
CITY, STATE Bronx, NY	AVERAGE SALARY RANGE $140,816 - $189,700	COMPARE TO New York, NY 0%
CITY, STATE Brooklyn, NY	AVERAGE SALARY RANGE $140,816 - $189,700	COMPARE TO New York, NY 0%

See salaries for Enterprise Customer Success Manager in locations close to New York, NY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About New York, New York

The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2017 population of 8,622,698 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 20,320,876 people in its 2017 M...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Customer Success Senior Manager	LOCATION New York, NY	MINIMUM SALARY $167,461	MAXIMUM SALARY $201,443
JOB TITLE Customer Success Manager	LOCATION New York, NY	MINIMUM SALARY $118,517	MAXIMUM SALARY $145,947
JOB TITLE Manager of Customer Success	LOCATION New York, NY	MINIMUM SALARY $102,267	MAXIMUM SALARY $125,936
JOB TITLE Customer Success Supervisor	LOCATION New York, NY	MINIMUM SALARY $111,467	MAXIMUM SALARY $152,205
JOB TITLE Customer Success Manager (CSM)	LOCATION New York, NY	MINIMUM SALARY $118,520	MAXIMUM SALARY $145,950
JOB TITLE Customer Success/Onboarding Manager	LOCATION New York, NY	MINIMUM SALARY $118,600	MAXIMUM SALARY $146,000

The Enterprise Customer Success Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in New York, NY that might be a good fit for the type of job and salary you are looking for.

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140816

189700

About New York, New York The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estim....More

New York, New York area prices were up 1.6% from a year ago

Enterprise Customer Success Manager Salary in popular cities: Buffalo, Rochester, Yonkers

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