As of April 01, 2025, the average annual salary for a Customer Success Director in New York, NY is $183,284. According to Salary.com, salaries can range from a low of $153,056 to a high of $217,977, with most professionals earning between $167,461 and $201,443.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $201,443 | $16,787 | $3,874 | $97 |
| Average | $183,284 | $15,274 | $3,525 | $88 |
| 25th Percentile | $167,461 | $13,955 | $3,220 | $81 |
An entry-level Customer Success Director with under 1 year experience makes about $173,601. With less than 2 years of experience, a mid-level Customer Success Director makes around $175,018. After 2-4 years, the Customer Success Director pay rises to about $176,907. Those senior Customer Success Director with 5-8 years of experience earn roughly $179,741, and those Customer Success Director having 8 years or more experience are expected to earn about $183,284 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Success Director | $173,601 |
| Intermediate Level Customer Success Director | $175,018 |
| Senior Level Customer Success Director | $176,907 |
| Specialist Level Customer Success Director | $179,741 |
| Expert Level Customer Success Director | $183,284 |
| Entry Level | 10% |
| Mid Level | 11% |
| Senior Level | 12% |
| Top Level | 14% |
| Experienced | 16% |
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