Build a Career You'll Love

It Customer Success Manager Salary in the United States

How much does an It Customer Success Manager make in the United States? The salary range for an It Customer Success Manager job is from $103,690 to $143,504 per year in the United States. Click on the filter to check out It Customer Success Manager job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.

Average base salary
updated at April 01, 2025
$123,417
Per Year
The average salary for an It Customer Success Manager is $123,417
per Year in the United States.
Individually reported data submitted by users of our website

HOW SHOULD YOU USE THIS DATA?

Employees: Use this as a guide for salary expectations, but be aware that responsibilities can change across companies for the same job title, so there may be differences between this data, other free site and our subscription products bought by employers.

Employers: This data could be used as reference point in your market pricing, but not the only source, due to differences across jobs locations, and sizes of companies.Consider additional sources like our Employer reported data.

Base Salary
$103,690
$123,417
Medium
$143,504

Highest Paying Cities for It Customer Success Manager in the United States

It Customer Success Manager salaries in the United States will pay differently by cities. Below following are the eight cities with the highest income for It Customer Success Manager jobs in the United States. The city with the highest salary is San Jose. Click on the It Customer Success Manager salary in cities you are interested in to view detailed job salary information.

States with Higher Salaries for It Customer Success Manager

The five states where It Customer Success Manager jobs get higher salaries in the United States are: District of Columbia, California, Massachusetts, Washington, and New Jersey. Compared with the average salary of an It Customer Success Manager in the United States, the state of District of Columbia with the highest job income for this job. The second and third states are California and Massachusetts respectively. The high or low salary paid to It Customer Success Manager by the US has a greater relationship with the demand for jobs and the cost of living.

How Much Do Similar Professions Get Paid in the United States?

There are some different titles for It Customer Success Manager jobs, and the job title of It Customer Success Manager will vary in different companies. The job title has a lot to do with the department and responsibilities, and the same job title will vary in different departments. The following list is the salary of jobs similar to It Customer Success Manager, start to view It Customer Success Manager-related jobs you are interested in.
Manager of Customer Success
Average salary
United States
$129,157
per Year
Customer Success Manager (CSM)
Average salary
United States
$114,030
per Year
Customer Success/Onboarding Manager
Average salary
United States
$114,100
per Year
Customer Success Program Manager
Average salary
United States
$93,822
per Year
Account Manager, Customer Success
Average salary
United States
$110,794
per Year
Strategic Customer Success Manager
Average salary
United States
$129,157
per Year

How Much Should You Be Earning?

Get an estimated calculation of how much you should be earning and insight into your career options.

What Does an It Customer Success Manager Do?

But the difference between a customer success manager and an account manager is that customer success managers aren’t focused on winning the next account or putting out individual fires.

December 22, 2021

Customer Success Managers are responsible for understanding what their customers want, how to improve their experience in the product, and increasing customer loyalty.

December 22, 2021

Customer Success Managers may supervise customer success staff and report to a general manager or business manager, making them middle-management level officers.

December 21, 2021

The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.

December 21, 2021

Consequently, more companies are shifting responsibility for ongoing customer care and growth from an account manager to a customer success manager (CSM).

December 20, 2021

Most Common Benefits for It Customer Success Manager

Social Security
Healthcare
401(k)
Pension
Disability
Time Off (days)

Frequently Asked Questions

Common questions about salaries for an It Customer Success Manager
Get a personal salary report to know your salary based on location, education, experience, and other influence factors.
Is this information useful?
Thank you!
But the difference between a customer success manager and an account manager is that customer success managers aren’t focused on winning the next account or putting out individual fires.
Is this information useful?
Thank you!
Explore our personal salary report to know the It Customer Success Manager market value in the United States. And find out if any places are having a higher It Customer Success Manager salary.
Is this information useful?
Thank you!
The highest It Customer Success Manager salary is $143,504, while the lowest is $103,690 in the United States.
Is this information useful?
Thank you!

Career Insights

What is Pay-for-Performance Compensation?
pay and salary
What is Pay-for-Performance Compensation?
What Is a Salary Grading Scale?
pay and salary
What Is a Salary Grading Scale?
The Gender Pay Gap in America in 2022
pay and salary
Understanding the Gender Pay Gap in America