As of May 01, 2025, the average annual salary for a Customer Success Manager in Boston, MA is $127,173. Salary.com reports that pay typically ranges from $114,058 to $140,456, with most professionals earning between $102,118 and $152,550.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $140,456 | $11,705 | $2,701 | $68 |
| Average | $127,173 | $10,598 | $2,446 | $61 |
| 25th Percentile | $114,058 | $9,505 | $2,193 | $55 |
An entry-level Customer Success Manager with under 1 year experience makes about $122,280. With less than 2 years of experience, a mid-level Customer Success Manager makes around $122,867. After 2-4 years, the Customer Success Manager pay rises to about $124,824. Those senior Customer Success Manager with 5-8 years of experience earn roughly $127,173, and those Customer Success Manager having 8 years or more experience are expected to earn about $130,544 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Success Manager | $122,280 |
| Intermediate Level Customer Success Manager | $122,867 |
| Senior Level Customer Success Manager | $124,824 |
| Specialist Level Customer Success Manager | $127,173 |
| Expert Level Customer Success Manager | $130,544 |
| Entry Level | 7% |
| Mid Level | 8% |
| Senior Level | 9% |
| Top Level | 12% |
| Experienced | 14% |
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