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Customer Success Manager Salaries in Canada

• What is the average Customer Success Manager salary in Canada?
  How much does a Customer Success Manager in Canada make? The median annual Customer Success Manager salary in Canada is C$121,563, as of March 25, 2025, with a range usually between C$104,419-C$142,668 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Success Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Success Manager in Canada.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Customer Success Manager in , that make less than that salary. For example 50% of the people who perform the job of Customer Success Manager in are expected to make less than the median.
  Source: HR Reported data as of March 25, 2025

• Job Description for Customer Success Manager
  Manages and oversees the daily activities of a customer success function, ensuring customers successfully leverage the organization's products and services to achieve their business objectives. Implements strategies and processes that deliver consistent customer satisfaction to facilitate long-term relationships and promote retention. Ensures that onboarding processes are precisely executed to facilitate smooth product adoption and build a strong customer relationship foundation. Collects and responds to feedback with focused support for identified customer needs and challenges. Builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. View full job description

• Similar Job titles to Customer Success Manager
  • Customer Experience Manager
  • Customer Experience Senior Manager
  • Customer Insights Senior Manager
  • Customer Segment Manager
  • Customer Service Manager
  • Customer Success Associate I
  • Customer Success Associate II
  • Customer Success Associate III

• Level of Education
  • Customer Success Manager Salaries with No Diploma
  • Customer Success Manager Salaries with a High School Diploma or Technical Certificate
  • Customer Success Manager Salaries with an Associate's Degree
  • Customer Success Manager Salaries with a Bachelor's Degree
  • Customer Success Manager Salaries with a Master's Degree or MBA
  • Customer Success Manager Salaries with a JD, MD, PhD or Equivalent

• Industries that include Customer Success Manager
  • Aerospace & Defense ,
  • Biotechnology ,
  • Business Services ,
  • Chemicals ,
  • Construction ,
  • Edu., Gov't. & Nonprofit ,
  • Energy & Utilities ,
  • Financial Services ,
  • Healthcare ,
  • Hospitality & Leisure ,
  • Insurance ,
  • Internet ,
  • Media ,
  • MFG Durable ,
  • MFG Nondurable ,
  • Pharmaceuticals ,
  • Retail & Wholesale ,
  • Software & Networking ,
  • Telecom ,
  • Transportation

• Categories that include Customer Success Manager
  • Customer Services
  • Marketing
  • Retail/Wholesale
  • Sales

• Customer Success Manager Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Customer Services Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K