The salary of a Customer Success Manager in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of April 01, 2025, the average annual salary for a Customer Success Manager in the United States is $114,026. Salary.com reports that pay typically ranges from $102,267 to $125,936, with most professionals earning between $91,561 and $136,779.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $125,936 | $10,495 | $2,422 | $61 |
| Average | $114,026 | $9,502 | $2,193 | $55 |
| 25th Percentile | $102,267 | $8,522 | $1,967 | $49 |
An entry-level Customer Success Manager with less than 1 year of experience earns about $109,638. With 1-2 years of experience, the average salary increases to $110,165. For 2-4 years of experience, the pay typically rises to $111,920. Senior-level professionals with 5-8 years of experience earn around $114,026, and those with over 8 years of experience can expect an average of $117,048.
| Levels | Salary |
|---|---|
| Entry Level Customer Success Manager | $109,638 |
| Intermediate Level Customer Success Manager | $110,165 |
| Senior Level Customer Success Manager | $111,920 |
| Specialist Level Customer Success Manager | $114,026 |
| Expert Level Customer Success Manager | $117,048 |
| Entry Level | 4% |
| Mid Level | 3% |
| Senior Level | 2% |
| Top Level | 0% |
| Experienced | 3% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in Customer Success Manager compensation over the past six years. For example, the median salary increased from $110,171 in 2023 to approximately $110,798 in 2024. (For a detailed analysis of Customer Success Manager salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Customer Success Manager information for you to search for. Click on search button below to see Customer Success Manager job openings or enter a new job title here.
Here are companies hiring for Customer Success Manager and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $114,026 | 72.0% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $8,723 | 5.5% | ||
| 401K/403B | $4,789 | 3.0% | ||
| Disability | $2,281 | 1.4% | ||
| Healthcare | $8,352 | 5.3% | ||
| Pension | $6,157 | 3.9% | ||
| Time Off | $14,034 | 8.9% | ||
| Total Compensation | $158,362 | 100% | ||
The average annual salary of Customer Success Manager is $114,026. In case you are finding an easy salary calculator, the average hourly pay of Customer Success Manager is $55; the average weekly pay of Customer Success Manager is $2,193; the average monthly pay of Customer Success Manager is $9,502.
A Customer Success Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Customer Success Manager earns the most in San Jose, CA, where the annual salary of a Customer Success Manager is $143,821.
The highest pay for Customer Success Manager is $136,779.
The lowest pay for Customer Success Manager is $91,561.
Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Implements strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Collects and responds to feedback with focused support for identified customer needs and challenges. Builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. Typically requires a bachelor's degree or equivalent. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
