Customer Service Team Leader Salaries in Winnipeg, MB
Alternate Job Titles: Customer Care Team Leader, Customer Service and Support Team Leader
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How much does a Customer Service Team Leader in Winnipeg, MB make? The median annual Customer Service Team Leader salary in Winnipeg, MB is C$75,509, as of March 25, 2025, with a range usually between C$64,567-C$90,157 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Service Team Leader may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Team Leader in Winnipeg, MB.
This chart describes the expected percentage of people who perform the job of Customer Service Team Leader in Winnipeg, Manitoba that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Team Leader in Winnipeg, MB is C$75,509, so 50% of the people who perform the job of Customer Service Team Leader in Winnipeg, MB are expected to make less than C$75,509.
Source: HR Reported data as of March 25, 2025
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This chart describes the expected percentage of people who perform the job of Customer Service Team Leader in Winnipeg, MB that make less than that salary. For example 50% of the people who perform the job of Customer Service Team Leader in Winnipeg, MB are expected to make less than the median.
Source: HR Reported data as of March 25, 2025
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Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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