Ontario Customer Service Team Leader Salaries

    • How much does a Customer Service Team Leader make in Ontario? Ontario Customer Service Team Leader salaries vary greatly from town to town. See below for Customer Service Team Leader salaries, bonus and benefits information for 9 cities in the Ontario area.

Employers: Price Your Company Jobs

Customer Service Team Leader's Annual Base Salary
Job Title Salary Location Date Updated
Customer Service Team Leader C$81,753 Hamilton, ON April 23, 2025
Customer Service Team Leader C$81,992 Kitchener, ON April 23, 2025
Customer Service Team Leader C$81,492 London, ON April 23, 2025
Customer Service Team Leader C$83,925 Oshawa, ON April 23, 2025
Customer Service Team Leader C$72,754 Ottawa, ON April 23, 2025
Customer Service Team Leader C$78,769 Sudbury, ON April 23, 2025
Customer Service Team Leader C$80,645 Thunder Bay, ON April 23, 2025
Customer Service Team Leader C$79,914 Toronto, ON April 23, 2025
Customer Service Team Leader C$83,526 Windsor, ON April 23, 2025
Job Openings for Customer Service Team Leader in Ontario
    • Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

      Alternate Job Titles: Customer Care Team Leader,Customer Service and Support Team Leader
      Categories: Customer Services , Retail/Wholesale , Sales