The salary of a Customer Experience Manager in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of April 01, 2025, the average annual salary for a Customer Experience Manager in the United States is $113,759. Salary.com reports that pay typically ranges from $101,884 to $135,334, with most professionals earning between $91,072 and $154,977.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $135,334 | $11,278 | $2,603 | $65 |
| Average | $113,759 | $9,480 | $2,188 | $55 |
| 25th Percentile | $101,884 | $8,490 | $1,959 | $49 |
An entry-level Customer Experience Manager with less than 1 year of experience earns about $109,328. With 1-2 years of experience, the average salary increases to $109,860. For 2-4 years of experience, the pay typically rises to $111,632. Senior-level professionals with 5-8 years of experience earn around $113,759, and those with over 8 years of experience can expect an average of $119,233.
| Levels | Salary |
|---|---|
| Entry Level Customer Experience Manager | $109,328 |
| Intermediate Level Customer Experience Manager | $109,860 |
| Senior Level Customer Experience Manager | $111,632 |
| Specialist Level Customer Experience Manager | $113,759 |
| Expert Level Customer Experience Manager | $119,233 |
| Entry Level | 4% |
| Mid Level | 3% |
| Senior Level | 2% |
| Top Level | 0% |
| Experienced | 5% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in Customer Experience Manager compensation over the past six years. For example, the median salary increased from $96,978 in 2023 to approximately $96,888 in 2024. (For a detailed analysis of Customer Experience Manager salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Customer Experience Manager information for you to search for. Click on search button below to see Customer Experience Manager job openings or enter a new job title here.
Here are companies hiring for Customer Experience Manager and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $113,759 | 72.0% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $8,703 | 5.5% | ||
| 401K/403B | $4,778 | 3.0% | ||
| Disability | $2,275 | 1.4% | ||
| Healthcare | $8,352 | 5.3% | ||
| Pension | $6,143 | 3.9% | ||
| Time Off | $14,001 | 8.9% | ||
| Total Compensation | $158,011 | 100% | ||
The average annual salary of Customer Experience Manager is $113,759. In case you are finding an easy salary calculator, the average hourly pay of Customer Experience Manager is $55; the average weekly pay of Customer Experience Manager is $2,188; the average monthly pay of Customer Experience Manager is $9,480.
A Customer Experience Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Customer Experience Manager earns the most in San Jose, CA, where the annual salary of a Customer Experience Manager is $143,484.
The highest pay for Customer Experience Manager is $154,977.
The lowest pay for Customer Experience Manager is $91,072.
Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. Communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
