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How much does a Customer Experience Analyst make?

As of April 01, 2025, the average annual salary for a Customer Experience Analyst in the United States is $92,145. According to Salary.com, salaries can range from a low of $68,914 to a high of $125,635, with most professionals earning between $79,985 and $109,675.

Customer Experience Analyst Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $109,675 $9,140 $2,109 $53
Average $92,145 $7,679 $1,772 $44
25th Percentile $79,985 $6,665 $1,538 $38

Average Salary

25% $79,985 10% $68,914 90% $125,635 75% $109,675 $92,145 50%(Median)
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How much does a Customer Experience Analyst make by hour, week, month, and year?

Salary.com provides you with accurate and diversified Customer Experience Analyst salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Customer Experience Analyst hourly pay, weekly pay, monthly pay and so on.

Last Updated on April 01, 2025

How Does Experience Level Affect a Customer Experience Analyst's Salary?

An entry-level Customer Experience Analyst with less than 1 year of experience earns about $86,700. With 1-2 years of experience, the average salary increases to $87,608. For 2-4 years of experience, the pay typically rises to $89,423. Senior-level professionals with 5-8 years of experience earn around $95,285, and those with over 8 years of experience can expect an average of $101,302.

Levels Salary
Entry Level Customer Experience Analyst $86,700
Intermediate Level Customer Experience Analyst $87,608
Senior Level Customer Experience Analyst $89,423
Specialist Level Customer Experience Analyst $95,285
Expert Level Customer Experience Analyst $101,302
$86,700 0 yr
$87,608 < 2 yrs
$89,423 2-4 yrs
$95,285 5-8 yrs
$101,302 > 8 yrs
Last Updated on April 01, 2025
Entry Level 6%
Mid Level 5%
Senior Level 3%
Top Level 3%
Experienced 10%
View as graph
Last Updated on April 01, 2025

How much does salary of Customer Experience Analyst vary from city to city?

Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.

For example, as of April 01, 2025:
  • In San Francisco, CA, the average yearly salary for a Customer Experience Analyst is $115,080.
  • In New York, NY, the average annual salary is $106,787.
  • In Boston, MA, a Customer Experience Analyst earns $102,769 per year.

What is the salary trend of Customer Experience Analyst?

As of April 01, 2025, our research reveals a significant shift in Customer Experience Analyst compensation over the past six years. For example, the median salary increased from $80,786 in 2023 to approximately $81,011 in 2024. (For a detailed analysis of Customer Experience Analyst salary trends, click here.)

Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.

Average Annual Salary of Customer Experience Analyst Over Time

2020
$???
2021
$???
2022
$???
$80,786
2023
$81,011
2024
$80,625
2025
2026
$???
Last Updated on April 01, 2025
2020
$???
2021
$???
2022
$???
2023
$80,786
2024
$81,011
2025
$80,625
2026
$???
Last Updated on April 01, 2025

Customer Experience Analyst Salary by Year

Year Average Annual Salary
2020 View More
2021 View More
2022 View More
2023 $80,786
2024 $81,011
2025 $80,625
2026 View More
Last Updated on April 01, 2025

Job Openings of Customer Experience Analyst

Salary.com job board provides millions of Customer Experience Analyst information for you to search for. Click on search button below to see Customer Experience Analyst job openings or enter a new job title here.

Most Common Benefits for Customer Experience Analyst

Based on HR-reported data: a national average with a geographic differential
Base Salary 71.1%
Bonuses 0.0%
Social Security 5.4%
401k/403b 3.0%
Disability 1.4%
Healthcare 6.4%
Pension 3.8%
Time Off 8.8%
Core Compensation
Core Compensation Median % of Total
Base Salary $92,145 71.1%
Bonus $0 0.0%
Value of Benefits
Core Compensation Median % of Total
Social Security $7,049 5.4%
401K/403B $3,870 3.0%
Disability $1,843 1.4%
Healthcare $8,352 6.4%
Pension $4,976 3.8%
Time Off $11,341 8.8%
Total Compensation $129,576 100%
Core Compensation is based on averages for this job and does not reflect personal factors used to determine your projected salary range.
Value of Benefits indicates the employer's expected contribution and paid time off.
Last Updated on April 01, 2025

FAQ about Customer Experience Analyst

1. What is the average salary of a Customer Experience Analyst?

The average annual salary of Customer Experience Analyst is $92,145. In case you are finding an easy salary calculator, the average hourly pay of Customer Experience Analyst is $44; the average weekly pay of Customer Experience Analyst is $1,772; the average monthly pay of Customer Experience Analyst is $7,679.

2. Where can a Customer Experience Analyst earn the most?

A Customer Experience Analyst's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Customer Experience Analyst earns the most in San Jose, CA, where the annual salary of a Customer Experience Analyst is $116,222.

3. What is the highest pay for Customer Experience Analyst?

The highest pay for Customer Experience Analyst is $125,635.

4. What is the lowest pay for Customer Experience Analyst?

The lowest pay for Customer Experience Analyst is $68,914.

5. What are the responsibilities of Customer Experience Analyst?

Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to collect and analyze customer data and feedback. Utilizes data management tools to establish a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments. Creates dashboards, reports, and visualizations to analyze metrics and develop insights from various sources. Collaborates with cross-functional teams to deliver and support end-to-end customer experience goals, programs, and practices across the organization. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.

About Our Data

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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The average salary for a Customer Experience Analyst is $92,145 per year in the United States, updated at April 01, 2025.
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