Incident And Problem Manager Salaries in the United States
How Much Does an Incident And Problem Manager Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Incident And Problem Manager in the United States is $122,477.
While Salary.com is seeing that Incident And Problem Manager salary in the US can go up to $149,989
or down to $92,969, but most earn between $107,031 and $136,878.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Incident And Problem Manager
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Similar Job Salaries to Incident And Problem Manager by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
FIS AUSTRALASIA PTY LTD
Senior Incident and Problem Manager
|
$120,299/yr
|
RANGE: $110,005 - $130,594
|
|
Hibu
Incident & Problem Management Specialist
|
$114,203/yr
|
RANGE: $102,711 - $125,695
|
|
Smarsh
Director, IT Incident and Problem Management
|
$142,775/yr
|
RANGE: $130,314 - $155,236
|
|
Entergy
IT Incident & Problem Management Analyst
|
$105,128/yr
|
RANGE: $95,109 - $115,147
|
|
CSI Consulting
Problem Manager / Major Incident Manager ITIL Foundation certified- Day 1 Onsite
|
$162,201/yr
|
RANGE: $145,659 - $178,742
|
|
HPTech Inc.
Problem Manager
|
$128,719/yr
|
RANGE: $116,594 - $140,843
|
|
IT-SCIENT
Problem Manager
|
$148,892/yr
|
RANGE: $135,966 - $161,819
|
|
CIS Worldwide Ltd
Problem Manager
|
$117,113/yr
|
RANGE: $106,391 - $127,835
|
|
Datacom
Problem Manager
|
$124,008/yr
|
RANGE: $113,719 - $134,297
|
|
Saxon Global
Problem manager
|
$107,543/yr
|
RANGE: $97,707 - $117,378
|
What Does an Incident And Problem Manager Do?
Problem Managers assign individuals to review problems, verify fixes, and manage the entire process if necessary.
Updated December 22, 2021
Following Orr's video on the do’s and don’ts of Incident Management, you may be wondering what teams should do when addressing Problem Management, especially considering that many organizations don’t adequately practice this process.
Updated December 21, 2021
Recording, managing, and advancing the problem by escalating to an elevated level of expertise, if appropriate, by integrating with Change Enablement, incident management, and configuration management.
Updated December 20, 2021
The incident manager should coordinate all the team activity and work to keep the response plan efficient and on track.
Updated December 20, 2021
Problems are “fixed” when they have an implemented solution or well documented and communicated workaround and subsequently no longer cause incidents.
Updated December 18, 2021
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Explore JobArchitectFrequently Asked Questions About an Incident And Problem Manager Salaries
What is the average of an Incident And Problem Manager in the United States?
The Incident And Problem Manager salary range is from $107,031 to $136,878, and the average Incident And Problem Manager salary is $122,477/year in the United States.
The Incident And Problem Manager's salary will change in different locations.
Which location pays the highest Incident And Problem Manager salary in the United States?
The Incident And Problem Manager salary in San Jose, CA is $154,480
which is the highest in the US.
What kinds of reasons will influence the Incident And Problem Manager's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Incident And Problem Manager.
What is the growth rate of the Incident And Problem Manager's salary?
If you are thinking of becoming an Incident And Problem Manager or planning the next step in your career, find the detailed salary report of an Incident And Problem Manager.
Recent Salary Report
Below are the most recent Incident And Problem Manager salary reports. Employer name has been removed to protect anonymity.
$108,533
Yearly
An Incident And Problem Manager in Sheridan, WY reported making $108,533 per year
Sheridan, WY
200 - 6 employees
Full-Time
Company - Private
$74
Hourly
An Incident And Problem Manager in Saco, ME reported making $74 per hour
Saco, ME
7,6 - 15,000 employees
Part-Time
Company - Public
$65
Hourly
An Incident And Problem Manager in Greenville, MS reported making $65 per hour
Greenville, MS
3,000 - 7,6 employees
Part-Time
Company - Public
$12,192
Monthly
An Incident And Problem Manager in Flint, MI reported making $12,192 per month
Flint, MI
1,000 - 3,000 employees
Full-Time
Company - Public
$118,187
Yearly
An Incident And Problem Manager in Annandale, VA reported making $118,187 per year
Annandale, VA
100 - 200 employees
Full-Time
Company - Private
$149,287
Yearly
An Incident And Problem Manager in West Chester, PA reported making $149,287 per year
West Chester, PA
6 - 1,000 employees
Full-Time
Company - Private
