Technical Support Rep-Call Center Salary in Rochester, NY
How Much Does a Technical Support Rep-Call Center make?
Technical Support Rep-Call Center made a median salary around $63,729 in April, 2025.
The best-paid 25 percent made $73,242 probably that year, while the lowest-paid 25 percent made around $55,214.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Technical Support Rep-Call Center
jobs in
Rochester, New York
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Best-Paying Cities for Technical Support Rep-Call Center
The metropolitan areas that pay the highest salary in the Technical Support Rep-Call Center profession are Sunnyside
, Woodside
, Long Island City
, Astoria
, New York
.
| Sunnyside, NY | $75,294 |
| Woodside, NY | $75,294 |
| Long Island City, NY | $75,294 |
| Astoria, NY | $75,294 |
| New York, NY | $75,294 |
Best-Paying States for Technical Support Rep-Call Center
The states and districts that pay Technical Support Rep-Call Center the highest salary are District of Columbia (around $71,935)
, California (around $71,662)
, Massachusetts (around $70,707)
, Washington (around $70,447)
, and New Jersey (around $70,421)
.
| District of Columbia | $71,935 |
| California | $71,662 |
| Massachusetts | $70,707 |
| Washington | $70,447 |
| New Jersey | $70,421 |
What is the Career Path of Technical Support Rep-Call Center?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Support Rep-Call Center, the first career path typically starts with a Technical Customer Support Specialist II position , and then progresses to VP of Technical Customer Support.
Additionally, the second career path typically progresses to Website Operations Support Specialist.
Besides, Technical Support Rep-Call Center can also turn to other related jobs, including
Technical Support - Call Center
,
Information Center/Decision Support Consultant - Senior
,
Technical Support Manager
and
Support Center Analyst
.
Frequently Asked Questions for Technical Support Rep-Call Center
Q:
What is the salary range of Technical Support Rep-Call Center in Rochester, NY?
A:
In 2025
, the lowest-paid Technical Support Rep-Call Center in Rochester, NY earned an average annual salary of $55,214
, while the highest-paid made $73,242.
Q:
What is the salary for a Technical Support Rep-Call Center in California?
A:
Technical Support Rep-Call Center employed in California earned an average salary of $71,662 in 2025.
Average Technical Support Rep-Call Center Pay vs. Other Jobs
Technical Support Rep-Call Center earned an average salary of $63,729 in 2025.
Other jobs related to Technical Support Rep-Call Center earned the following average salary in April, 2025.
Technical Support - Call Center
made $37,344
,
Information Center/Decision Support Consultant - Senior
made $105,740
,
Technical Support Manager
and
Support Center Analyst
made $121,394
and $69,234 respectively
.
Relevant Jobs of Technical Support Rep-Call Center
There is currently no job description for Technical Support - Call Center, be the first to
submit
the job responsibilities for Technical Support - Call Center.
The Information Center/Decision Support Consultant - Senior analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Provides technical guidance and solutions to user groups working with decision support software and data tools. Being an Information Center/Decision Support Consultant - Senior plans, coordinates and monitors projects to prepare, test, and deploy decision support tools, reports, dashboards and models to users. Delivers user training and coaching to facilitate problem solving and decision making using hardware, software, datamarts, and data warehouses. In addition, Information Center/Decision Support Consultant - Senior troubleshoots and resolves problems. May have specialized knowledge of a particular software product tool or module that is utilized. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Information Center/Decision Support Consultant - Senior is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. Working as an Information Center/Decision Support Consultant - Senior typically requires 7+ years of related experience.
Manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
There is currently no job description for Support Center Analyst, be the first to
submit
the job responsibilities for Support Center Analyst.
There is currently no job description for Support Center Manager, be the first to
submit
the job responsibilities for Support Center Manager.