Incident Problem Change Strategy Manager Salary in Zionsville, PA

Incident And Problem Manager - Average Salary $121,988

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Problem Manager - Average Salary $128,556

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IT Problem Manager - Average Salary $74,894

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Incident Manager - Average Salary $137,297

In the fields of computer security and information technology, computer security incident management involves the monitoring and detection of security events on a computer or computer network, and the execution of proper responses to those events. Computer security incident management is a specialized form of incident management, the primary purpose of which is the development of a well understood and predictable response to damaging events and computer intrusions. Incident management requires a process and a response team which follows this process. This definition of computer security incident management follows the standards and definitions described in the National Incident Management System (NIMS). The incident coordinator manages the response to an emergency security incident. In a Natural Disaster or other event requiring response from Emergency services, the incident coordinator would act as a liaison to the emergency services incident manager.

Incident Response Manager - Average Salary $123,057

Incident Response Manager manages all aspects of technical incident response from initiation to conclusion. Assesses the nature of the incident and determines what resources are needed to resolve the situation and restore service. Being an Incident Response Manager coordinates all efforts to contain and resolve the incident. Leads communications and conference calls with the team, stakeholders, customers, and others to provide updates. Additionally, Incident Response Manager documents all activities occurring during the incident following policy and using established methodologies. Conducts a root cause analysis for each incident to define follow-up action items and to make recommendations to stakeholders. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Incident Response Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Incident Response Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.