1. What is the average salary of a Personal Banking Senior Representative?
The average annual salary of Personal Banking Senior Representative is $52,647.
In case you are finding an easy salary calculator,
the average hourly pay of Personal Banking Senior Representative is $25;
the average weekly pay of Personal Banking Senior Representative is $1,012;
the average monthly pay of Personal Banking Senior Representative is $4,387.
2. Where can a Personal Banking Senior Representative earn the most?
A Personal Banking Senior Representative's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer.
According to the latest salary data by Salary.com, a Personal Banking Senior Representative earns the most in San Jose, CA, where the annual salary of a Personal Banking Senior Representative is $66,404.
3. What is the highest pay for Personal Banking Senior Representative?
The highest pay for Personal Banking Senior Representative is $60,493.
4. What is the lowest pay for Personal Banking Senior Representative?
The lowest pay for Personal Banking Senior Representative is $42,441.
5. What are the responsibilities of Personal Banking Senior Representative?
Acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Requires a high school diploma. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.
6. What are the skills of Personal Banking Senior Representative
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.)
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.)
Customer Contact: Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.
3.)
Credit Reports: Credit report is a statement that has information about your credit activity and current credit situation such as loan paying history and the status of your credit accounts. It allows to check for any delinquency in past and present credit accounts.