1. What is the average salary of a Front Desk Supervisor?
The average annual salary of Front Desk Supervisor is $41,039.
In case you are finding an easy salary calculator,
the average hourly pay of Front Desk Supervisor is $20;
the average weekly pay of Front Desk Supervisor is $789;
the average monthly pay of Front Desk Supervisor is $3,420.
2. Where can a Front Desk Supervisor earn the most?
A Front Desk Supervisor's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer.
According to the latest salary data by Salary.com, a Front Desk Supervisor earns the most in San Jose, CA, where the annual salary of a Front Desk Supervisor is $51,762.
3. What is the highest pay for Front Desk Supervisor?
The highest pay for Front Desk Supervisor is $51,480.
4. What is the lowest pay for Front Desk Supervisor?
The lowest pay for Front Desk Supervisor is $33,300.
5. What are the responsibilities of Front Desk Supervisor?
Supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
6. What are the skills of Front Desk Supervisor
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.)
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.)
Guest Relations: Guest relations are responsible for greeting & welcoming the guest in a friendly and professional manner when they arrive, escorting the guest to the room.
3.)
Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.