As of April 01, 2025, the average annual salary for a Customer Service Representative I in North Carolina is $36,171. Salary.com reports that pay typically ranges from $33,398 to $39,146, with most professionals earning between $30,874 and $41,854.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $39,146 | $3,262 | $753 | $19 |
| Average | $36,171 | $3,014 | $696 | $17 |
| 25th Percentile | $33,398 | $2,783 | $642 | $16 |
An entry-level Customer Service Representative I with under 1 year experience makes about $35,964. With less than 2 years of experience, a mid-level Customer Service Representative I makes around $36,171. After 2-4 years, the Customer Service Representative I pay rises to about $36,704. Those senior Customer Service Representative I with 5-8 years of experience earn roughly $37,059, and those Customer Service Representative I having 8 years or more experience are expected to earn about $37,148 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Service Representative I | $35,964 |
| Intermediate Level Customer Service Representative I | $36,171 |
| Senior Level Customer Service Representative I | $36,704 |
| Specialist Level Customer Service Representative I | $37,059 |
| Expert Level Customer Service Representative I | $37,148 |
| Entry Level | 6% |
| Mid Level | 5% |
| Senior Level | 4% |
| Top Level | 3% |
| Experienced | 2% |
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Customer Service Representative I salary varies from city to city. Compared with national average salary of Customer Service Representative I, the highest Customer Service Representative I salary is in San Francisco, CA, where the Customer Service Representative I salary is 24.9% above. The lowest Customer Service Representative I salary is in Miami, FL, where the Customer Service Representative I salary is 3.9% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $47,537 |
24.9%
|
| Washington, DC | $42,143 |
10.7%
|
| Miami, FL | $36,571 |
|
| Chicago, IL | $39,334 |
3.3%
|
| Boston, MA | $42,452 |
11.5%
|
| New York, NY | $44,111 |
15.9%
|
