As of April 01, 2025, the average annual salary for a Contact Center Manager in Albany, NY is $100,692. According to Salary.com, salaries can range from a low of $86,108 to a high of $129,249, with most professionals earning between $93,058 and $115,640.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $113,953 | $9,496 | $2,191 | $55 |
| Average | $99,223 | $8,269 | $1,908 | $48 |
| 25th Percentile | $91,701 | $7,642 | $1,763 | $44 |
An entry-level Contact Center Manager with under 1 year experience makes about $97,843. With less than 2 years of experience, a mid-level Contact Center Manager makes around $98,185. After 2-4 years, the Contact Center Manager pay rises to about $99,324. Those senior Contact Center Manager with 5-8 years of experience earn roughly $100,692, and those Contact Center Manager having 8 years or more experience are expected to earn about $104,484 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Manager | $97,843 |
| Intermediate Level Contact Center Manager | $98,185 |
| Senior Level Contact Center Manager | $99,324 |
| Specialist Level Contact Center Manager | $100,692 |
| Expert Level Contact Center Manager | $104,484 |
| Entry Level | 1% |
| Mid Level | 1% |
| Senior Level | 0% |
| Top Level | 1% |
| Experienced | 5% |
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