As of March 01, 2025, the average annual salary for a Contact Center Manager in Albany, NY is $101,625. According to Salary.com, salaries can range from a low of $72,367 to a high of $136,721, with most professionals earning between $86,310 and $119,996.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $118,222 | $9,852 | $2,274 | $57 |
| Average | $100,123 | $8,344 | $1,925 | $48 |
| 25th Percentile | $85,035 | $7,086 | $1,635 | $41 |
An entry-level Contact Center Manager with under 1 year experience makes about $94,659. With less than 2 years of experience, a mid-level Contact Center Manager makes around $95,336. After 2-4 years, the Contact Center Manager pay rises to about $97,591. Those senior Contact Center Manager with 5-8 years of experience earn roughly $100,298, and those Contact Center Manager having 8 years or more experience are expected to earn about $104,899 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Manager | $94,659 |
| Intermediate Level Contact Center Manager | $95,336 |
| Senior Level Contact Center Manager | $97,591 |
| Specialist Level Contact Center Manager | $100,298 |
| Expert Level Contact Center Manager | $104,899 |
| Entry Level | 5% |
| Mid Level | 5% |
| Senior Level | 3% |
| Top Level | 0% |
| Experienced | 5% |
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