What are the main factors that influence a Technical Customer Support Representative - Tier 2's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Technical Customer Support Representative - Tier 's salary?

A Technical Customer Support Representative - Tier 's salary grows with experience: a Technical Client Support Representative I (0-1 years)earns $42,633, a Technical Customer Support Representative - Tier 2 (1-3 years)earns $55,057, a Technical Customer Support Representative - Tier 3 (3-5 years)earns $62,526, a Technical Client Support Team Leader (5+ years)earns $84,834, a Technical Client Service Supervisor (5+ years)earns $99,968,

What are the highest paying states for a Technical Customer Support Representative - Tier 2?

Technical Customer Support Representative - Tier 2 salary varies significantly by state. The top 3 highest paying states for Technical Customer Support Representative - Tier 2 roles are District of Columbia $55,100, California $54,900, Massachusetts $54,200. These tech hubs typically pay 10-15% above the national average.

How much do different types of Technical Customer Support Representative - Tier 2 roles make?

Salaries for Technical Customer Support Representative - Tier 2 level roles vary by specialization: Technical Customer Support Director: $167,243; Technical Customer Support Manager: $111,674; Technical Customer Support Supervisor: $90,289; Web Technical Support Representative: $59,130; Technical Customer Support Representative - Tier 3: $56,500.

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Technical Customer Support Representative - Tier 2 Salary in District of Columbia

How much does a Technical Customer Support Representative - Tier 2 make in District of Columbia?

As of June 01, 2026, the average salary for a Technical Customer Support Representative - Tier 2 in District of Columbia is $55,100 per year, which breaks down to an hourly rate of $26.

However, a Technical Customer Support Representative - Tier 2's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $67,709
Majority Range (25th-75th percentile): $52,000 to $61,700
Entry-Level (10th percentile): $49,178

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Technical Customer Support Representative - Tier 2 Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$61,700	$5,142	$1,187	$30
Average	$55,100	$4,592	$1,060	$26
25th Percentile	$52,000	$4,333	$1,000	$25

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Key Factors That Influence Technical Customer Support Representative - Tier 2 Salaries

A Technical Customer Support Representative - Tier 2's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative - Tier Salaries?

Experience is a primary driver of a Technical Customer Support Representative - Tier 2's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Technical Client Support Representative I (0-1 years): $42,633
Technical Customer Support Representative - Tier 2 (1-3 years): $55,057
Technical Customer Support Representative - Tier 3 (3-5 years): $62,526
Technical Client Support Team Leader (5+ years): $84,834
Technical Client Service Supervisor (5+ years): $99,968

Job Role	Years of Experience	Average Salary
Technical Client Support Representative I	0-1 years	$42,633
Technical Customer Support Representative - Tier 2	1-3 years	$55,057
Technical Customer Support Representative - Tier 3	3-5 years	$62,526
Technical Client Support Team Leader	5+ years	$84,834
Technical Client Service Supervisor	5+ years	$99,968

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What Am I Worth?

How Do Technical Customer Support Representative - Tier 2 Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Representative - Tier 2s. For example, consider the average annual salaries in these key locations:

District of Columbia: $55,100.
California: $54,900.
Massachusetts: $54,200.

District of Columbia $55,100 California $54,900 Massachusetts $54,200 Washington $54,000 New Jersey $53,900 Alaska $53,900 Connecticut $53,200 New York $52,900

Hawaii $52,000 Rhode Island $51,600 Maryland $51,300 Minnesota $50,900 Colorado $50,800 Illinois $50,700 Oregon $50,500 Delaware $50,400

New Hampshire $50,300 Virginia $50,100 Pennsylvania $49,600 Nevada $49,300 North Dakota $49,200 Michigan $49,000 Wisconsin $49,000 Vermont $48,900

Texas $48,600 Ohio $48,500 Maine $48,500 Arizona $48,500 Georgia $48,000 Indiana $47,800 Wyoming $47,700 Utah $47,700

Iowa $47,600 Kansas $47,400 Louisiana $47,300 North Carolina $47,300 Missouri $47,300 Florida $47,100 Montana $47,000 Nebraska $46,900

Kentucky $46,800 South Carolina $46,600 Tennessee $46,500 Idaho $46,500 New Mexico $46,100 Oklahoma $46,000 Alabama $45,700 South Dakota $45,200

Arkansas $45,000 West Virginia $44,800 Mississippi $44,400

Top Paying Cities for Technical Customer Support Representative - Tier 2s

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Parcel Return Service: $54,800
Washington: $54,800
Naval Anacost Annex: $54,800

Parcel Return Service, DC $54,800 Washington, DC $54,800 Naval Anacost Annex, DC $54,800 Washington Navy Yard, DC $54,800

Technical Customer Support Representative - Tier 2 Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative - Tier 2's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on June 01, 2026

$52,000

Average $55,100/year

$61,700

$4,333

Average $4,592/month

$5,142

$1,000

Average $1,060/week

$1,187

$25

Average $26/hour

$30

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$61,700	$5,142	$1,187	$30
Average	$55,100	$4,592	$1,060	$26
25th Percentile	$52,000	$4,333	$1,000	$25

Technical Customer Support Representative - Tier 2 Salary Growth & Career Path

Technical Customer Support Representative - Tier 2

Manufacturers Technical Support Customer Liaison

Technical Customer Support Representative - Tier 3

Technical Client Support Team Leader

Promotions are the fastest way to increase your earnings. As a Technical Customer Support Representative - Tier 2, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Customer Support Representative - Tier 2 Salary Growth and Career Path
Next Step Role	Estimate Salary	Projected Raise
Manufacturers Technical Support Customer Liaison	$90,100	64%
Technical Customer Support Representative - Tier 3	$62,600	14%

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