As of April 01, 2025, the average annual salary for a Help Desk Tier 2 Specialist in Pennsylvania is $55,930. Salary.com reports that pay typically ranges from $49,930 to $62,170, with most professionals earning between $44,467 and $67,851.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $62,170 | $5,181 | $1,196 | $30 |
| Average | $55,930 | $4,661 | $1,076 | $27 |
| 25th Percentile | $49,930 | $4,161 | $960 | $24 |
An entry-level Help Desk Tier 2 Specialist with under 1 year experience makes about $54,852. With less than 2 years of experience, a mid-level Help Desk Tier 2 Specialist makes around $56,114. After 2-4 years, the Help Desk Tier 2 Specialist pay rises to about $58,722. Those senior Help Desk Tier 2 Specialist with 5-8 years of experience earn roughly $59,002, and those Help Desk Tier 2 Specialist having 8 years or more experience are expected to earn about $59,188 on average.
| Levels | Salary |
|---|---|
| Entry Level Help Desk Tier 2 Specialist | $54,852 |
| Intermediate Level Help Desk Tier 2 Specialist | $56,114 |
| Senior Level Help Desk Tier 2 Specialist | $58,722 |
| Specialist Level Help Desk Tier 2 Specialist | $59,002 |
| Expert Level Help Desk Tier 2 Specialist | $59,188 |
| Entry Level | 2% |
| Mid Level | 0% |
| Senior Level | 5% |
| Top Level | 5% |
| Experienced | 5% |
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Help Desk Tier 2 Specialist salary varies from city to city. Compared with national average salary of Help Desk Tier 2 Specialist, the highest Help Desk Tier 2 Specialist salary is in San Francisco, CA, where the Help Desk Tier 2 Specialist salary is 24.9% above. The lowest Help Desk Tier 2 Specialist salary is in Miami, FL, where the Help Desk Tier 2 Specialist salary is 3.9% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $70,160 |
24.9%
|
| Washington, DC | $62,200 |
10.7%
|
| Miami, FL | $53,980 |
|
| Chicago, IL | $58,050 |
3.3%
|
| Boston, MA | $62,650 |
11.5%
|
| New York, NY | $65,100 |
15.9%
|
