Customer Service Manager Salary at Hartselle Utilities BETA

How much does a Hartselle Utilities Customer Service Manager make?

As of April 2025, the average annual salary for a Customer Service Manager at Hartselle Utilities is $74,965, which translates to approximately $36 per hour. Salaries for Customer Service Manager at Hartselle Utilities typically range from $66,486 to $85,042, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Hartselle Utilities Overview

Website:
hartselleutilities.org
Size:
<25 Employees
Revenue:
$10M - $50M
Industry:
Edu., Gov't. & Nonprofit

Would you like to ENROLL IN E-BILL? As of July, 2015, Hartselle Utilities offers customers the option to enroll in paperless statements through our E-Bill Program. If you elect to enroll in the E-Bill program, you will no longer receive a paper statement each month. When you enroll in E-Bill you will receive your statements online at the e-mail address you provide during the enrollment process. Should you have any questions, please contact our Customer Service Department at (256) 773-3340. Would you like to PAY YOUR BALANCE ONLINE? Hartselle Utilities Convenience Pay program allows customers to pay their bill online, this payment option does not access your account information and you will not be able to view your account statement. Before proceeding, you must have your paper statement or your account information available. If you are paying multiple accounts, you must complete a separate transaction for each account. For each approved transaction you will receive a confirmation number. We advise customers to retain this confirmation number in case there are questions regarding the transaction. If you do not receive a transaction number, your transaction was declined. Should you have any questions, please contact our Customer Service Department at (256) 773-3340. Our Convenience Pay program, which allows you to pay your bill online, and our E-Bill program, which allows you to view your bill online, are two separate programs, and you can use either one or both. When you enroll in E-Bill you will receive your statements online only; your utility bill will no longer be mailed to you each month. You do not have to enroll in E-Bill to pay your bill online. If you enroll in E-Bill, you can use our Convenience Pay program to pay your bill online, or you can mail your check or pay in person at our office.

See similar companies related to Hartselle Utilities

What Skills Does a person Need at Hartselle Utilities?

At Hartselle Utilities, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

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Check more jobs information at Hartselle Utilities

Job Title Average Hartselle Utilities Salary Hourly Rate
2 General Manager $110,874 $53
3 Manager, Accounting & Finance $92,559 $44
4 Lineman $69,848 $34
5 Manager, Finance & Accounting $92,559 $44

Hourly Pay at Hartselle Utilities

The average hourly pay at Hartselle Utilities for a Customer Service Manager is $36 per hour. The location, department, and job description all have an impact on the typical compensation for Hartselle Utilities positions. The pay range and total remuneration for the job title are shown in the table below. Hartselle Utilities may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $74,965 look to you?

FAQ about Salary and Jobs at Hartselle Utilities

1. How much does Hartselle Utilities pay per hour?
The average hourly pay is $36. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Hartselle Utilities?
According to the data, the highest approximate salary is about $85,042 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Hartselle Utilities?
According to the data, the lowest estimated salary is about $66,486 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.