Skills & Competencies for Warehouse Supervisor

Warehouse Supervisor job profile

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JOB SUMMARY for Warehouse Supervisor

Supervises the overall warehouse operations and daily activities of staff.

JOB RESPONSIBILITIES for Warehouse Supervisor

Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Monitors and evaluates staff performance and shift goals against broader business objectives. Ensures the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety policies and procedures.

Warehouse Supervisor SALARY RANGE

BASE 50%
$72,203
TOTAL 50%
$74,033
Job Level
M00
Job Code
MM18000045
Education/Degree
Associate's Degree
Reports To
Manager

Warehouse Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Warehouse Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Warehouse Supervisor

1 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Describes the application of hazard identification and risk analysis processes in safety management.
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Level 2 Behaviors
(Light Experience)
Communicates with the management to report the safety program results.
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Level 3 Behaviors
(Moderate Experience)
Implements safety policies to reduce accident-related costs in our business.
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Level 4 Behaviors
(Extensive Experience)
Evaluates safety programs, policies, and procedures to ensure compliance with regulatory standards.
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Level 5 Behaviors
(Mastery)
Establishes processes and procedures to ensure seamless execution of safety policies in our organization.
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2 Job Family Competencies – Enterprise Resource Planning (ERP)
Proficiency Level -2
Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Describes the basic functionality of general ERP systems.
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Level 2 Behaviors
(Light Experience)
Gathers user requirements for current ERP business systems.
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Level 3 Behaviors
(Moderate Experience)
Executes ERP resource planning and configuration in accordance with our solution architecture designs.
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Level 4 Behaviors
(Extensive Experience)
Directs ERP migration and implementation to enhance business visibility and transparency.
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Level 5 Behaviors
(Mastery)
Builds ERP structures and systems to enable a collaboration-based and data-driven work environment.
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3 Warehouse Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Supervisor
Proficiency Level - 4
5 Competency for - Warehouse Supervisor
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Warehouse Supervisor

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -2
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Contrasts KPI with other performance management tools, such as Balanced Score Card (BSC) and Objectives and Key Results (OKR).
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Level 2 Behaviors
(Light Experience)
Follows up on regular action items related to KPI implementation.
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Level 3 Behaviors
(Moderate Experience)
Consolidates internal and external information to define and select applicable KPI.
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Level 4 Behaviors
(Extensive Experience)
Designs and develops KPI metrics and dashboards for various functions and purposes.
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Level 5 Behaviors
(Mastery)
Conducts lectures on KPI best practices at industry conferences.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
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Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
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Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
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Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
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3 Warehouse Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Supervisor
Proficiency Level - 4
5 Competency for - Warehouse Supervisor
Proficiency Level - 5

Summary of Warehouse Supervisor skills and competencies

There are 0 hard skills for Warehouse Supervisor..
12 general skills for Warehouse Supervisor, Safety Management, Enterprise Resource Planning (ERP), Inventory Management, etc.
11 soft skills for Warehouse Supervisor, Key Performance Indicators (KPI), Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Warehouse Supervisor, he or she needs to be proficient in Key Performance Indicators (KPI), be skilled in Standard Operating Procedures (SOP), and be proficient in Planning and Organizing.

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