Skills & Competencies for Sales Representative II
Sales Representative II job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Sales Representative II
Interacts with new or existing customers to increase sales of an organization’s products or services.
JOB RESPONSIBILITIES for Sales Representative II
Researches and profiles potential sales targets to evaluate leads and develop sales pipelines. Utilizes proven sales techniques to initiate contact, assess customer needs, and present relevant solutions that generate revenue for the organization. Prepares and delivers presentations or demonstrations that educate and expose the customer to offerings and drive the sales process. Troubleshoots and resolves issues in the sales process, ensuring a smooth transaction and positive experience for customers. Maintains a thorough understanding of company products and services, competitor positioning, and industry standards.
Sales Representative II SALARY RANGE
BASE 50%
$80,707
TOTAL 50%
$97,860
Job Level
P02
Job Code
SM15000224
Education/Degree
Bachelor's Degree
Reports To
Manager
Sales Representative II Skills and Competencies List
10 general skills or competencies (Job family competencies) for Sales Representative II
1
Job Family Competencies –
Customer Acquisition
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Documents the best practices used in customer acquisition strategies.
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Level 2 Behaviors
(Light Experience)
Tracks market needs, industry trends, and competitive dynamics in customer acquisition.
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Level 3 Behaviors
(Moderate Experience)
Performs customer analyses to make acquisition offers and maximize customer acquisition volume.
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Level 4 Behaviors
(Extensive Experience)
Oversees customer acquisition funnel to improve the effectiveness of attracting customers.
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Level 5 Behaviors
(Mastery)
Develops value-based customer segmentation models to ensure the acquisition of new customers.
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2
Job Family Competencies –
Cold Calling
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Identifies the methodologies of cold calling in our organization.
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Level 2 Behaviors
(Light Experience)
Generates leads through aggressive daily cold calling and independent research.
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Level 3 Behaviors
(Moderate Experience)
Generates sales through outbound cold calling to lead follow-up using various techniques.
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Level 4 Behaviors
(Extensive Experience)
Monitors the market research to collect accurate and complete customer information.
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Level 5 Behaviors
(Mastery)
Creates overall metrics and KPIs to assess the performance of cold calling activities.
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3
Sales Representative II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Sales Representative II
Proficiency Level - 4
5
Competency for -
Sales Representative II
Proficiency Level - 5
11 soft skills or competencies (core competencies) for Sales Representative II
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the concept, types, and characteristics of self-motivation.
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Level 2 Behaviors
(Light Experience)
Gathers additional learning to fulfill a sense of accomplishment and increase self-motivation.
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Level 3 Behaviors
(Moderate Experience)
Develops a high-quality relationship with other motivated people.
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Level 4 Behaviors
(Extensive Experience)
Manages the allocation of career development resources to improve employee motivation and productivity.
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Level 5 Behaviors
(Mastery)
Mentors potential successors to lead others and enable self-motivation through career growth.
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2
Core Competencies –
Time Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Discusses workplace barriers and issues that may affect time management.
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Level 2 Behaviors
(Light Experience)
Employs the 80-20 rule to avoid perfectionism and minimize time-wasting.
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Level 3 Behaviors
(Moderate Experience)
Handles workplace obstacles to maintain focus and manage time efficiently.
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Level 4 Behaviors
(Extensive Experience)
Improves processes to organize workloads of teams efficiently.
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Level 5 Behaviors
(Mastery)
Keeps current on the latest working models on time management to drive organizational productivity.
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3
Sales Representative II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Sales Representative II
Proficiency Level - 4
5
Competency for -
Sales Representative II
Proficiency Level - 5
Summary of Sales Representative II skills and competencies
There are 0 hard skills for Sales Representative II..
10 general skills for Sales Representative II, Customer Acquisition, Cold Calling, Field Sales, etc.
11 soft skills for Sales Representative II, Self-Motivation, Time Management, Initiative, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Representative II, he or she needs to be skilled in Self-Motivation, be skilled in Time Management, and be skilled in Initiative.
10 general skills for Sales Representative II, Customer Acquisition, Cold Calling, Field Sales, etc.
11 soft skills for Sales Representative II, Self-Motivation, Time Management, Initiative, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Representative II, he or she needs to be skilled in Self-Motivation, be skilled in Time Management, and be skilled in Initiative.
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