Skills & Competencies for Account Executive - Home Care
Account Executive - Home Care job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Account Executive - Home Care
Researches and develops a specific territory in order to market and sell home care services to individuals and families.
JOB RESPONSIBILITIES for Account Executive - Home Care
Assists in creating marketing programs to attract and retain target customers.
Account Executive - Home Care SALARY RANGE
BASE 50%
$77,968
TOTAL 50%
$78,575
Job Level
P02
Job Code
HC07000253
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager
Account Executive - Home Care Skills and Competencies List
12 general skills or competencies (Job family competencies) for Account Executive - Home Care
1
Job Family Competencies –
Customer Satisfaction
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the framework process used to monitor and ensure customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Collects customer feedback to support the analysis of customer satisfaction scores.
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Level 3 Behaviors
(Moderate Experience)
Handles challenges and issues that affect high level customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Integrates customer service analytics to forecast customers' future needs and maximize satisfaction.
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Level 5 Behaviors
(Mastery)
Develops customer service strategies to attain positive impacts on customer satisfaction.
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2
Job Family Competencies –
Account Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of excellent account management.
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Level 2 Behaviors
(Light Experience)
Documents all sales activities in the department’s account management grid.
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Level 3 Behaviors
(Moderate Experience)
Contacts clients to maintain regular communication with existing accounts.
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Level 4 Behaviors
(Extensive Experience)
Manages the overall sales cycle from finding a client to securing a deal.
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Level 5 Behaviors
(Mastery)
Designs detailed strategic business plans to attain predetermined goals and quotas in account management.
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3
Account Executive - Home Care
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Account Executive - Home Care
Proficiency Level - 4
5
Competency for -
Account Executive - Home Care
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Account Executive - Home Care
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes benefits of personal drive to achieve goals or standards.
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Level 2 Behaviors
(Light Experience)
Commits to personal and organizational goals.
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Level 3 Behaviors
(Moderate Experience)
Cultivates a mindset that stays curious, positive, and resilient.
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Level 4 Behaviors
(Extensive Experience)
Creates a vision board with company goals and objectives to increase motivation within the team.
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Level 5 Behaviors
(Mastery)
Delivers training activities to build continuous self-motivation and confidence across our organization.
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2
Core Competencies –
Initiative
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the critical role of initiative in successfully achieving the goal.
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Level 2 Behaviors
(Light Experience)
Identifies opportunities to produce the best results.
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Level 3 Behaviors
(Moderate Experience)
Prepares for unexpected contingencies to prevent possible risks.
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Level 4 Behaviors
(Extensive Experience)
Leverages strengths from one environment to apply them to another.
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Level 5 Behaviors
(Mastery)
Cultivates team members' habits of self-motivation and self-management.
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3
Account Executive - Home Care
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Account Executive - Home Care
Proficiency Level - 4
5
Competency for -
Account Executive - Home Care
Proficiency Level - 5
Summary of Account Executive - Home Care skills and competencies
There are 0 hard skills for Account Executive - Home Care..
12 general skills for Account Executive - Home Care, Customer Satisfaction, Account Management, Business Development, etc.
10 soft skills for Account Executive - Home Care, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Account Executive - Home Care, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
12 general skills for Account Executive - Home Care, Customer Satisfaction, Account Management, Business Development, etc.
10 soft skills for Account Executive - Home Care, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Account Executive - Home Care, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
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