8 general skills or competencies (Job family competencies) for Top Total Quality Executive
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
See 4 More Skill Behaviors
Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Explains the usage and importance of the Kaizen approach in operations management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports change and continuous improvement of the industry using Kaizen principles.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses key performance measures to find a better way of executing processes through Kaizen tools.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of standard operating procedures and initiatives using the Kaizen approach.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes an operations excellence culture on Kaizen activities to achieve a competitive advantage over competitors.
See 4 More Skill Behaviors
11 soft skills or competencies (core competencies) for Top Total Quality Executive
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Lists our organization's critical functions and lines of business.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies organization's structures, rules, and networks.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Participates in developing and updating organizational structures and procedures.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors our business's key metrics to make sure things are on track.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes our business's branding internally and externally.
See 4 More Skill Behaviors
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Lists the key benefits and effects of business process improvement.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies the constraints causing bottlenecks in our production.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Pinpoints extraneous steps and sub-steps within the process that don't seem to serve a purpose.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates the success or failure of the changes implemented.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes the automation of processes to minimize the number of manual steps and errors.
See 4 More Skill Behaviors
Summary of Top Total Quality Executive skills and competencies
There are 0 hard skills for Top Total Quality Executive.
8 general skills for Top Total Quality Executive, Change Management, KaiZen, Lean Management, etc.
11 soft skills for Top Total Quality Executive, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Top Total Quality Executive, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be skilled in Budgeting.