Skills & Competencies for Top Total Quality Executive

Top Total Quality Executive job profile

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JOB SUMMARY for Top Total Quality Executive

Oversees all aspects of an organization's total quality function.

JOB RESPONSIBILITIES for Top Total Quality Executive

Develops and directs quality policies, standards, and programs designed to drive continuous improvement of organizational processes, products, and services. Develops budgets and sets strategy for investments in technology and assets. Directs cross functional teams and vendors in implementation of quality programs. Incorporates methodologies such as Six Sigma, Lean, or Kaizen in the design and implementation of total quality initiatives.

Top Total Quality Executive SALARY RANGE

BASE 50%
$272,574
TOTAL 50%
$347,907
Job Level
M06
Job Code
EX05000057
Education/Degree
Bachelor's Degree
Reports To
Chief Executive Officer (CEO) or Chief Operating Officer (COO)

Top Total Quality Executive Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Top Total Quality Executive skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Top Total Quality Executive

1 Job Family Competencies – Change Management
Proficiency Level -4
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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2 Job Family Competencies – KaiZen
Proficiency Level -3
Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Explains the usage and importance of the Kaizen approach in operations management.
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Level 2 Behaviors
(Light Experience)
Supports change and continuous improvement of the industry using Kaizen principles.
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Level 3 Behaviors
(Moderate Experience)
Uses key performance measures to find a better way of executing processes through Kaizen tools.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of standard operating procedures and initiatives using the Kaizen approach.
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Level 5 Behaviors
(Mastery)
Establishes an operations excellence culture on Kaizen activities to achieve a competitive advantage over competitors.
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3 Top Total Quality Executive - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Top Total Quality Executive
Proficiency Level - 4
5 Competency for - Top Total Quality Executive
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Top Total Quality Executive

1 Core Competencies – Knowledge of Organization
Proficiency Level -4
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Lists our organization's critical functions and lines of business.
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Level 2 Behaviors
(Light Experience)
Identifies organization's structures, rules, and networks.
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Level 3 Behaviors
(Moderate Experience)
Participates in developing and updating organizational structures and procedures.
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Level 4 Behaviors
(Extensive Experience)
Monitors our business's key metrics to make sure things are on track.
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Level 5 Behaviors
(Mastery)
Promotes our business's branding internally and externally.
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2 Core Competencies – Business Process Improvement
Proficiency Level -4
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Lists the key benefits and effects of business process improvement.
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Level 2 Behaviors
(Light Experience)
Identifies the constraints causing bottlenecks in our production.
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Level 3 Behaviors
(Moderate Experience)
Pinpoints extraneous steps and sub-steps within the process that don't seem to serve a purpose.
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Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates the success or failure of the changes implemented.
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Level 5 Behaviors
(Mastery)
Promotes the automation of processes to minimize the number of manual steps and errors.
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3 Top Total Quality Executive - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Top Total Quality Executive
Proficiency Level - 4
5 Competency for - Top Total Quality Executive
Proficiency Level - 5

Summary of Top Total Quality Executive skills and competencies

There are 0 hard skills for Top Total Quality Executive.
8 general skills for Top Total Quality Executive, Change Management, KaiZen, Lean Management, etc.
11 soft skills for Top Total Quality Executive, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Top Total Quality Executive, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be skilled in Budgeting.

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