1 hard skill or competency (industry competency) for Testing Technician
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Identifies established routes and processes in conducting root cause analysis.
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Level 2 Behaviors
(Light Experience)
Responds to quality issues across our business using root cause problem analysis.
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Level 3 Behaviors
(Moderate Experience)
Provides guidance on the data collection and review process to support the root cause analysis process.
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Level 4 Behaviors
(Extensive Experience)
Promotes the use of tools to drive root cause analysis and corrective actions.
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Level 5 Behaviors
(Mastery)
Establishes and facilitates a root cause analysis-friendly culture and environment across our business.
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7 general skills or competencies (Job family competencies) for Testing Technician
Skill definition-Testing the characteristics of raw materials and components to predict the capabilities of its overall properties and structure.
Level 1 Behaviors
(General Familiarity)
Follows specific procedures in necessary handling materials for testing.
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Level 2 Behaviors
(Light Experience)
Gathers samples of materials and logs inspections to ensure quality in all phases of materials testing.
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Level 3 Behaviors
(Moderate Experience)
Maintains an adequate supply of testing materials and forms to prevent disruptions or missed tests.
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Level 4 Behaviors
(Extensive Experience)
Directs materials testing on various parts or finished products to measure performance under a variety of conditions.
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Level 5 Behaviors
(Mastery)
Integrates developed technologies used in the sampling process and impacts to improve quality outcomes.
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Skill definition-Ability to measure and test the properties or performance of developed products.
Level 1 Behaviors
(General Familiarity)
Follows data and test methodologies for product report testing.
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Level 2 Behaviors
(Light Experience)
Records the results of completed repairs and testing of products for workplace inspections.
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Level 3 Behaviors
(Moderate Experience)
Maintains quality standards by inspecting and testing finished products to ensure conformance with specifications.
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Level 4 Behaviors
(Extensive Experience)
Negotiates with appropriate stakeholders to resolve issues identified during product testing.
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Level 5 Behaviors
(Mastery)
Creates product testing approaches and activities to determine vulnerabilities and reduce overall risk.
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6 soft skills or competencies (core competencies) for Testing Technician
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
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Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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Summary of Testing Technician skills and competencies
There are 1 hard skills for Testing Technician, Root Cause Analysis.
7 general skills for Testing Technician, Materials Testing, Product Testing, Quality Assurance, etc.
6 soft skills for Testing Technician, Standard Operating Procedures (SOP), Attention to Detail, Maintaining Focus, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Testing Technician, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Attention to Detail, and be proficient in Maintaining Focus.