1 hard skill or competency (industry competency) for Testing Technician
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Identifies established routes and processes in conducting root cause analysis.
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Level 2 Behaviors
(Light Experience)
Responds to quality issues across our business using root cause problem analysis.
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Level 3 Behaviors
(Moderate Experience)
Provides guidance on the data collection and review process to support the root cause analysis process.
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Level 4 Behaviors
(Extensive Experience)
Promotes the use of tools to drive root cause analysis and corrective actions.
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Level 5 Behaviors
(Mastery)
Establishes and facilitates a root cause analysis-friendly culture and environment across our business.
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7 general skills or competencies (Job family competencies) for Testing Technician
Skill definition-Testing the characteristics of raw materials and components to predict the capabilities of its overall properties and structure.
Level 1 Behaviors
(General Familiarity)
Identifies the pros and cons of various material testing methods.
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Level 2 Behaviors
(Light Experience)
Logs samples of materials and inspections to ensure quality for all testing activities.
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Level 3 Behaviors
(Moderate Experience)
Participates in internal integration testing activities to ensure continuous control over materials and products.
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Level 4 Behaviors
(Extensive Experience)
Monitors incoming raw materials inspection and testing for conformance to specifications.
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Level 5 Behaviors
(Mastery)
Leads quality control inspection and testing activities to ensure adherence to established standards.
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Skill definition-Ability to measure and test the properties or performance of developed products.
Level 1 Behaviors
(General Familiarity)
Lists raw material and finished good samples to perform product testing.
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Level 2 Behaviors
(Light Experience)
Reports product testing results to identify potential improvements according to agreed designs and standards.
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Level 3 Behaviors
(Moderate Experience)
Operates all products testing equipment necessary to obtain accurate results.
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Level 4 Behaviors
(Extensive Experience)
Oversees the testing of new products and components to achieve operating targets.
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Level 5 Behaviors
(Mastery)
Improves internal processes to ensure reliability and predictability of product testing.
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6 soft skills or competencies (core competencies) for Testing Technician
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Participates in the implementation of new SOPs and enhancement of existing ones.
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Level 3 Behaviors
(Moderate Experience)
Modifies SOPs accordingly to reflect changes in our business practices and policies.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the current SOP development and implementation processes.
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Level 5 Behaviors
(Mastery)
Leads cross-functional efforts to develop and implement SOPs across our organization.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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Summary of Testing Technician skills and competencies
There are 1 hard skills for Testing Technician, Root Cause Analysis.
7 general skills for Testing Technician, Materials Testing, Product Testing, Quality Assurance, etc.
6 soft skills for Testing Technician, Standard Operating Procedures (SOP), Attention to Detail, Maintaining Focus, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Testing Technician, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Attention to Detail, and be proficient in Maintaining Focus.