1 hard skill or competency (industry competency) for Quality Generalist Manager
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Explains bill of material (BOM) and part numbers concerning manufacturing processes.
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Level 2 Behaviors
(Light Experience)
Reports delivery status, challenges, and resolutions to management to drive efficiency.
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Level 3 Behaviors
(Moderate Experience)
Monitors manufacturing processes by tracking key production metrics.
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Level 4 Behaviors
(Extensive Experience)
Interprets blueprints and specifications and selects the correct materials, tools, and manufacturing processes.
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Level 5 Behaviors
(Mastery)
Drives a culture within the organization that constantly improves manufacturing processes.
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8 general skills or competencies (Job family competencies) for Quality Generalist Manager
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Discusses commonly used technologies and software for calculations and reports related to ISO.
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Level 2 Behaviors
(Light Experience)
Documents the results of all testing and inspections in accordance with the ISO standards.
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Level 3 Behaviors
(Moderate Experience)
Implements and maintains a quality management system to maximize business efficiency.
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Level 4 Behaviors
(Extensive Experience)
Integrates applicable quality processes by interpreting the necessary ISO standards.
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Level 5 Behaviors
(Mastery)
Develops compliance activities to comply with the current ISO requirements.
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Skill definition-Executing Lean project management techniques and tools by utilizing a manufacturing production system to eliminate waste and maximize productivity.
Level 1 Behaviors
(General Familiarity)
Explains the importance of Lean manufacturing in facilitating continuous process improvement.
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Level 2 Behaviors
(Light Experience)
Conducts studies to identify process flow improvements and spatial utilization based on Lean manufacturing principles.
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Level 3 Behaviors
(Moderate Experience)
Maintains productivity standards to identify ways in improving operations through Lean manufacturing principles.
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Level 4 Behaviors
(Extensive Experience)
Maximizes material use efficiency and minimizes waste by leveraging Lean manufacturing methodologies.
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Level 5 Behaviors
(Mastery)
Establishes methods, tools, and documentation to drive Lean manufacturing and improve production efficiency.
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12 soft skills or competencies (core competencies) for Quality Generalist Manager
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Explains common symptoms of inefficient processes that call for business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects feedback directly from staff involved in the new process mapping.
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Level 3 Behaviors
(Moderate Experience)
Manages process improvements to ensure that the entire system works efficiently.
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Level 4 Behaviors
(Extensive Experience)
Expedites processes by switching from sequential tasks to simultaneous tasks.
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Level 5 Behaviors
(Mastery)
Leads the reorganization of the workforce based on the agreed and desired outcomes.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
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Level 2 Behaviors
(Light Experience)
Gathers financial data to help support management in budgeting analysis and forecasting.
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Level 3 Behaviors
(Moderate Experience)
Prepares and reviews the annual budgeting process to ensure effective and efficient budgeting.
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Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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Summary of Quality Generalist Manager skills and competencies
There are 1 hard skills for Quality Generalist Manager, Manufacturing Processes.
8 general skills for Quality Generalist Manager, ISO Standards, Lean Manufacturing, Performance Metrics, etc.
12 soft skills for Quality Generalist Manager, Business Process Improvement, Budgeting, Quality Management, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Generalist Manager, he or she needs to be skilled in Business Process Improvement, be proficient in Budgeting, and be skilled in Quality Management.