Skills & Competencies for Program Management Office Manager, Sr.

Program Management Office Manager, Sr. job profile

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JOB SUMMARY for Program Management Office Manager, Sr.

Manages day-to-day activities in the Program Management Office (PMO) to ensure programs and projects meet organization goals and requirements.

JOB RESPONSIBILITIES for Program Management Office Manager, Sr.

Implements and provides guidance related to PMO processes and policies, oversees the work of project management staff, and works with other department leaders to define, prioritize, and develop projects and programs.

Program Management Office Manager, Sr. SALARY RANGE

BASE 50%
$172,476
TOTAL 50%
$194,730
Job Level
M03
Job Code
IT10000633
Education/Degree
Bachelor's Degree
Reports To
Director

Program Management Office Manager, Sr. Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Program Management Office Manager, Sr. skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Program Management Office Manager, Sr.

1 Job Family Competencies – Change Management
Proficiency Level -4
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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2 Job Family Competencies – Program Management
Proficiency Level -3
Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Discusses the techniques for planning, monitoring, and controlling a program.
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Level 2 Behaviors
(Light Experience)
Participates in detailed planning for specific program management.
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Level 3 Behaviors
(Moderate Experience)
Prepares reports and program performance to meet the strategic objectives.
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Level 4 Behaviors
(Extensive Experience)
Oversees the program management strategies to address areas of concern or potential gaps.
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Level 5 Behaviors
(Mastery)
Designs robust contingency management plans to solve complex issues that impact the program.
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3 Program Management Office Manager, Sr. - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Management Office Manager, Sr.
Proficiency Level - 4
5 Competency for - Program Management Office Manager, Sr.
Proficiency Level - 5

15 soft skills or competencies (core competencies) for Program Management Office Manager, Sr.

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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2 Core Competencies – Quality Management
Proficiency Level -3
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
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Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
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Level 3 Behaviors
(Moderate Experience)
Participates in the design and development of an overall quality management plan.
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Level 4 Behaviors
(Extensive Experience)
Oversees current quality improvement plans, policies, procedures, and programs; identifies improvement opportunities.
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Level 5 Behaviors
(Mastery)
Leads the quality metrics design and improvement initiatives to enable a robust quality control environment.
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3 Program Management Office Manager, Sr. - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Management Office Manager, Sr.
Proficiency Level - 4
5 Competency for - Program Management Office Manager, Sr.
Proficiency Level - 5

Summary of Program Management Office Manager, Sr. skills and competencies

There are 0 hard skills for Program Management Office Manager, Sr..
10 general skills for Program Management Office Manager, Sr., Change Management, Program Management, Project Cost Management, etc.
15 soft skills for Program Management Office Manager, Sr., Business Acumen, Quality Management, Resource Management, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Manager, Sr., he or she needs to be skilled in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.

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