Skills & Competencies for IT Quality Assurance Director
IT Quality Assurance Director job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for IT Quality Assurance Director
Responsible for planning and directing the policies, programs, and initiatives used to monitor and measure the overall quality of IT services, systems, and software.
JOB RESPONSIBILITIES for IT Quality Assurance Director
Ensures that tracking systems capture useful operational metrics for use in reducing defects, improving service, and optimizing the implementation process.
IT Quality Assurance Director SALARY RANGE
BASE 50%
$203,878
TOTAL 50%
$232,939
Job Level
M04
Job Code
EX05000299
Education/Degree
Bachelor's Degree
Reports To
Top Management
IT Quality Assurance Director Skills and Competencies List
8 general skills or competencies (Job family competencies) for IT Quality Assurance Director
1
Job Family Competencies –
IT Governance
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the importance of security controls for IT governance.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies IT governance gaps to support the solution development and implementation.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Performs system audits to identify emerging risks and issues in the system following the IT governance procedures.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Reviews IT governance project estimates to drive cost reduction and deliver return on investment.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the facilitation of IT governance forums to promote IT effectiveness and process compliance.
See 4 More Skill Behaviors
2
Job Family Competencies –
IT Operations
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Follows IT operation processes and standards in running a successful IT-enabled business.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies risks to operations to improve the collaboration with the IT and business operations team.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Makes preemptive and immediate corrective actions to minimize risk and IT complexity.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Maximizes efficiency and productivity to meet the business needs of internal and external users.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops expertise and leadership to ensure alignment of IT strategic business plans.
See 4 More Skill Behaviors
3
IT Quality Assurance Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Quality Assurance Director
Proficiency Level - 4
5
Competency for -
IT Quality Assurance Director
Proficiency Level - 5
12 soft skills or competencies (core competencies) for IT Quality Assurance Director
1
Core Competencies –
Business Process Improvement
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the key benefits and effects of business process improvement.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies the constraints causing bottlenecks in our production.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Pinpoints extraneous steps and sub-steps within the process that don't seem to serve a purpose.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Reassigns and retrains staff as needed in preparation for revised business processes.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes the automation of processes to minimize the number of manual steps and errors.
See 4 More Skill Behaviors
2
Core Competencies –
Budgeting
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the importance of budget reporting and forecasting in our workplace.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Provides in-depth training to our entire organization about the zero based budgeting methodology.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
See 4 More Skill Behaviors
3
IT Quality Assurance Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Quality Assurance Director
Proficiency Level - 4
5
Competency for -
IT Quality Assurance Director
Proficiency Level - 5
Summary of IT Quality Assurance Director skills and competencies
There are 0 hard skills for IT Quality Assurance Director.
8 general skills for IT Quality Assurance Director, IT Governance, IT Operations, IT Security, etc.
12 soft skills for IT Quality Assurance Director, Business Process Improvement, Budgeting, Quality Management, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Director, he or she needs to be skilled in Business Process Improvement, be skilled in Budgeting, and be skilled in Quality Management.
8 general skills for IT Quality Assurance Director, IT Governance, IT Operations, IT Security, etc.
12 soft skills for IT Quality Assurance Director, Business Process Improvement, Budgeting, Quality Management, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Director, he or she needs to be skilled in Business Process Improvement, be skilled in Budgeting, and be skilled in Quality Management.
It's Easy to Get Started
Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.