1 hard skill or competency (industry competency) for Cyber Incident Response Specialist I
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Identifies established routes and processes in conducting root cause analysis.
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Level 2 Behaviors
(Light Experience)
Responds to quality issues across our business using root cause problem analysis.
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Level 3 Behaviors
(Moderate Experience)
Provides guidance on the data collection and review process to support the root cause analysis process.
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Level 4 Behaviors
(Extensive Experience)
Promotes the use of tools to drive root cause analysis and corrective actions.
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Level 5 Behaviors
(Mastery)
Establishes and facilitates a root cause analysis-friendly culture and environment across our business.
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10 general skills or competencies (Job family competencies) for Cyber Incident Response Specialist I
Skill definition-Applying investigative techniques to identify, retrieve, preserve, and uncover evidence from a computer device.
Level 1 Behaviors
(General Familiarity)
Follows computer forensics and security breach protocols.
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Level 2 Behaviors
(Light Experience)
Prepares and submits detailed investigative reports to senior management.
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Level 3 Behaviors
(Moderate Experience)
Performs in-depth forensic examinations of computers to detect unknown malware.
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Level 4 Behaviors
(Extensive Experience)
Manages large-scale forensic preservation of computers to support cyber investigations.
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Level 5 Behaviors
(Mastery)
Generates and implements strict guidelines for computer forensic investigations.
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Skill definition-Applying technologies, processes, and controls to protect our organizational assets from cyber-attacks and threats.
Level 1 Behaviors
(General Familiarity)
Identifies cybersecurity techniques and related principles.
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Level 2 Behaviors
(Light Experience)
Researches trends on cyber threats and new developments on emerging cybersecurity topics.
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Level 3 Behaviors
(Moderate Experience)
Leverages the usage of best controls and program strategies to minimize risks and cyber threats in the company.
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Level 4 Behaviors
(Extensive Experience)
Leads a team in streamlining protection processes to manage complex cybersecurity technologies.
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Level 5 Behaviors
(Mastery)
Leads the development and implementation of cybersecurity best practices to improve enterprise security.
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7 soft skills or competencies (core competencies) for Cyber Incident Response Specialist I
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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Skill definition-Gathering, organizing, and analyzing information to identify the root cause of organizational problems and develop alternative solutions accordingly.
Level 1 Behaviors
(General Familiarity)
Identifies tools that assist analytical thinking.
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Level 2 Behaviors
(Light Experience)
Gathers necessary information from various channels to support decision-making.
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Level 3 Behaviors
(Moderate Experience)
Handles complex issues and provides solutions to improve efficiency and scalability.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the cost, return, risks, and achievements before recommending a solution.
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Level 5 Behaviors
(Mastery)
Forecasts customers' expectations and formulates strategies to ensure customer satisfaction.
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Summary of Cyber Incident Response Specialist I skills and competencies
There are 1 hard skills for Cyber Incident Response Specialist I, Root Cause Analysis.
10 general skills for Cyber Incident Response Specialist I, Computer Forensics, Cybersecurity, Information Security, etc.
7 soft skills for Cyber Incident Response Specialist I, Standard Operating Procedures (SOP), Analytical Thinking, Attention to Detail, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Cyber Incident Response Specialist I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Analytical Thinking, and be proficient in Attention to Detail.