Skills & Competencies for HR Operations Clerk II

HR Operations Clerk II job profile

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JOB SUMMARY for HR Operations Clerk II

Performs clerical and administrative tasks to support HR operations and projects.

JOB RESPONSIBILITIES for HR Operations Clerk II

Completes routine data entry, report generation, and audit activities to ensure the accuracy of employee data in HRIS systems. Assists with delivering core HR processes like onboarding, hiring, terminations, retirements, timekeeping, and program implementations, including benefits, compensation, and performance management. May administer other HR systems used for timekeeping, performance, and training management processes.

HR Operations Clerk II SALARY RANGE

BASE 50%
$54,921
TOTAL 50%
$55,794
Job Level
A02
Job Code
HR09200475
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

HR Operations Clerk II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each HR Operations Clerk II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for HR Operations Clerk II

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names various communication and collaboration tools.
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Level 2 Behaviors
(Light Experience)
Uses various tools to prepare, maintain, and present data.
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Level 3 Behaviors
(Moderate Experience)
Uses crop tools to cut or trim an image and properties options to modify an image.
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Level 4 Behaviors
(Extensive Experience)
Monitors software configuration to ensure an organization's data is safe, accessible, and easy to navigate.
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Level 5 Behaviors
(Mastery)
Leads the development and maintenance of the organization's computer network.
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2 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools and applications in conducting effective data entry.
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Level 2 Behaviors
(Light Experience)
Reports data entry-related areas to meet and exceed performance expectations.
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Level 3 Behaviors
(Moderate Experience)
Utilizes data resources in collecting and reviewing data to correct information errors and incompatibilities.
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Level 4 Behaviors
(Extensive Experience)
Organizes data submitted for entry to prevent data losses and ensure confidentiality.
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Level 5 Behaviors
(Mastery)
Leads the overall automation and optimization of data entry to eliminate manual processing.
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3 HR Operations Clerk II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - HR Operations Clerk II
Proficiency Level - 4
5 Competency for - HR Operations Clerk II
Proficiency Level - 5

8 soft skills or competencies (core competencies) for HR Operations Clerk II

1 Core Competencies – Gathering Information
Proficiency Level -2
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Names commonly used tools and techniques for data collection.
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Level 2 Behaviors
(Light Experience)
Obtains needed information by asking skillful and persistent questions.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to validate information acquired from different sources.
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Level 4 Behaviors
(Extensive Experience)
Synthesizes information from various sources to enable strategic decision-making by our leadership.
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Level 5 Behaviors
(Mastery)
Takes steps to ensure that the intellectual property rights of others are not violated.
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2 Core Competencies – Office Support Tools
Proficiency Level -2
Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Illustrates basic concepts and terminologies of Office Support Tools.
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Level 2 Behaviors
(Light Experience)
Works with all basic office-support products.
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Level 3 Behaviors
(Moderate Experience)
Supports other staff with account management and meeting scheduling tools.
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Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates performance and efficiency of back-office tools and application services.
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Level 5 Behaviors
(Mastery)
Participates in predicting and addressing future organizational office support needs.
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3 HR Operations Clerk II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - HR Operations Clerk II
Proficiency Level - 4
5 Competency for - HR Operations Clerk II
Proficiency Level - 5

Summary of HR Operations Clerk II skills and competencies

There are 0 hard skills for HR Operations Clerk II.
10 general skills for HR Operations Clerk II, Computer Literacy, Data Entry, Benefit Programs, etc.
8 soft skills for HR Operations Clerk II, Gathering Information, Office Support Tools, Attention to Detail, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Clerk II, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be skilled in Attention to Detail.

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