10 general skills or competencies (Job family competencies) for HR Operations Clerk II
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names various communication and collaboration tools.
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Level 2 Behaviors
(Light Experience)
Uses various tools to prepare, maintain, and present data.
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Level 3 Behaviors
(Moderate Experience)
Uses crop tools to cut or trim an image and properties options to modify an image.
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Level 4 Behaviors
(Extensive Experience)
Monitors software configuration to ensure an organization's data is safe, accessible, and easy to navigate.
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Level 5 Behaviors
(Mastery)
Leads the development and maintenance of the organization's computer network.
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Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools and applications in conducting effective data entry.
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Level 2 Behaviors
(Light Experience)
Reports data entry-related areas to meet and exceed performance expectations.
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Level 3 Behaviors
(Moderate Experience)
Utilizes data resources in collecting and reviewing data to correct information errors and incompatibilities.
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Level 4 Behaviors
(Extensive Experience)
Organizes data submitted for entry to prevent data losses and ensure confidentiality.
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Level 5 Behaviors
(Mastery)
Leads the overall automation and optimization of data entry to eliminate manual processing.
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8 soft skills or competencies (core competencies) for HR Operations Clerk II
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Names commonly used tools and techniques for data collection.
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Level 2 Behaviors
(Light Experience)
Obtains needed information by asking skillful and persistent questions.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to validate information acquired from different sources.
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Level 4 Behaviors
(Extensive Experience)
Synthesizes information from various sources to enable strategic decision-making by our leadership.
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Level 5 Behaviors
(Mastery)
Takes steps to ensure that the intellectual property rights of others are not violated.
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Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Illustrates basic concepts and terminologies of Office Support Tools.
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Level 2 Behaviors
(Light Experience)
Works with all basic office-support products.
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Level 3 Behaviors
(Moderate Experience)
Supports other staff with account management and meeting scheduling tools.
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Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates performance and efficiency of back-office tools and application services.
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Level 5 Behaviors
(Mastery)
Participates in predicting and addressing future organizational office support needs.
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Summary of HR Operations Clerk II skills and competencies
There are 0 hard skills for HR Operations Clerk II.
10 general skills for HR Operations Clerk II, Computer Literacy, Data Entry, Benefit Programs, etc.
8 soft skills for HR Operations Clerk II, Gathering Information, Office Support Tools, Attention to Detail, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Clerk II, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be skilled in Attention to Detail.