6 general skills or competencies (Job family competencies) for EAP Coordinator III
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Compares the pros and cons of two benefits vendors.
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Level 2 Behaviors
(Light Experience)
Conducts appropriate audits of benefit programs in accordance with compliance standards.
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Level 3 Behaviors
(Moderate Experience)
Creates communication materials relating to updated compensation and benefit programs.
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Level 4 Behaviors
(Extensive Experience)
Develops a periodic evaluation process to determine effectiveness of benefits program.
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Level 5 Behaviors
(Mastery)
Champions the adoption of creative benefits package to ensure market competitiveness.
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Skill definition-Assisting employees with work-related problems that may impact their job performance, health, mental and emotional well-being.
Level 1 Behaviors
(General Familiarity)
Cites examples of basic issues encountered in conducting employee assistance programs.
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Level 2 Behaviors
(Light Experience)
Assists various departments in responding to service requests on employee assistance programs.
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Level 3 Behaviors
(Moderate Experience)
Communicates the availability of employee assistance programs to support our employees in dealing with work stress.
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Level 4 Behaviors
(Extensive Experience)
Integrates employee assistance programs to ensure compliance, promote quality, and minimize company losses.
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Level 5 Behaviors
(Mastery)
Develops employee assistance program plans to resolve performance issues in our organization.
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6 soft skills or competencies (core competencies) for EAP Coordinator III
Skill definition-Behaving ethically while adhering to the standards, values, and rules consistent with one's environment and culture.
Level 1 Behaviors
(General Familiarity)
Describes our business's core values and codes of conduct.
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Level 2 Behaviors
(Light Experience)
Admits mistakes and takes action to fix them.
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Level 3 Behaviors
(Moderate Experience)
Acknowledges coworkers’ success when it is merited.
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Level 4 Behaviors
(Extensive Experience)
Challenges influential stakeholders to act on organizational values and ethics.
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Level 5 Behaviors
(Mastery)
Creates business continuity solutions for serious breaches in public trust.
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Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Describes the potential consequences of inappropriate disclosure.
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Level 2 Behaviors
(Light Experience)
Compiles internal and external data to support the generation and modification of policies and rules on confidentiality.
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Level 3 Behaviors
(Moderate Experience)
Analyses breaches in confidentiality and suggests measures of remediation.
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Level 4 Behaviors
(Extensive Experience)
Advises on the application of confidentiality rules into business and operation activities.
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Level 5 Behaviors
(Mastery)
Develops and oversees policies and processes to maintain confidentiality throughout our business.
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Summary of EAP Coordinator III skills and competencies
There are 0 hard skills for EAP Coordinator III.
6 general skills for EAP Coordinator III, Benefit Programs, Employee Assistance Programs, Employee Counselling, etc.
6 soft skills for EAP Coordinator III, Honesty And Integrity, Confidentiality, Problem Solving, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a EAP Coordinator III, he or she needs to be an expert in Honesty And Integrity, be an expert in Confidentiality, and be an expert in Problem Solving.