Skills & Competencies for Mailroom Supervisor

Mailroom Supervisor job profile

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JOB SUMMARY for Mailroom Supervisor

Supervises mailroom activities, including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail.

JOB RESPONSIBILITIES for Mailroom Supervisor

Ensures packages are delivered efficiently. May manage office supply inventory process. Reorders items as needed, receives and delivers office supplies.

Mailroom Supervisor SALARY RANGE

BASE 50%
$55,842
TOTAL 50%
$56,944
Job Level
M00
Job Code
OF13000047
Education/Degree
High School Diploma or Technical Certificate
Reports To
Manager

Mailroom Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Mailroom Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Mailroom Supervisor

1 Job Family Competencies – Computer Literacy
Proficiency Level -3
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains how to install and uninstall operating systems and office suites.
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Level 2 Behaviors
(Light Experience)
Deals with saving, locating, and retrieving files in various computer directories.
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Level 3 Behaviors
(Moderate Experience)
Maintains the important complex office-based programs.
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Level 4 Behaviors
(Extensive Experience)
Evaluates software products' compliance with industry standards to ensure the absence of any issues.
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Level 5 Behaviors
(Mastery)
Designs the appearance, navigation, and content organization of a website.
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2 Job Family Competencies – Data Entry
Proficiency Level -3
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Describes the importance of accurate data entry to maintain a productive recordkeeping system.
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Level 2 Behaviors
(Light Experience)
Collects data by sorting information to prepare a source for computer entry.
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Level 3 Behaviors
(Moderate Experience)
Performs complicated data entry functions for deficiencies and checks images.
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Level 4 Behaviors
(Extensive Experience)
Drives a zero error rate in data entry by enabling data profiling to reduce data redundancy.
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Level 5 Behaviors
(Mastery)
Designs data quality verification process to consistently meet timelines of data entry operations.
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3 Mailroom Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Mailroom Supervisor
Proficiency Level - 4
5 Competency for - Mailroom Supervisor
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Mailroom Supervisor

1 Core Competencies – Knowledge of Organization
Proficiency Level -3
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Discusses our code of ethics and acceptable business practices.
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Level 2 Behaviors
(Light Experience)
Explains how the mission, vision, and objectives of own unit fits within the overall business.
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Level 3 Behaviors
(Moderate Experience)
Maintains a thorough comprehension of our organization, its businesses, products and services.
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Level 4 Behaviors
(Extensive Experience)
Drives complex initiatives by leveraging knowledge of our organization and our employees' capabilities.
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Level 5 Behaviors
(Mastery)
Leads the evaluation and improvement of our organization's performance.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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3 Mailroom Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Mailroom Supervisor
Proficiency Level - 4
5 Competency for - Mailroom Supervisor
Proficiency Level - 5

Summary of Mailroom Supervisor skills and competencies

There are 0 hard skills for Mailroom Supervisor.
8 general skills for Mailroom Supervisor, Computer Literacy, Data Entry, Document Management, etc.
10 soft skills for Mailroom Supervisor, Knowledge of Organization, Planning and Organizing, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mailroom Supervisor, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Coordination.

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