Skills & Competencies for General Maintenance Worker I

General Maintenance Worker I job profile

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JOB SUMMARY for General Maintenance Worker I

Maintains, services, and conducts minor repairs on buildings and equipment.

JOB RESPONSIBILITIES for General Maintenance Worker I

Performs a variety of semiskilled duties in the areas of plumbing, carpentry, electrical, painting, or plastering. Assists maintenance engineers and other workers with their tasks. Complies with established safety guidelines and procedures.

General Maintenance Worker I SALARY RANGE

BASE 50%
$51,589
TOTAL 50%
$52,255
Job Level
A01
Job Code
SC16000023
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

General Maintenance Worker I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each General Maintenance Worker I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for General Maintenance Worker I

1 Industry Competency – Equipment Maintenance
Proficiency Level -1
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Lists the latest tools and technologies used for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Uses different power and hand tools to help accomplish maintenance tasks and work orders.
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Level 3 Behaviors
(Moderate Experience)
Maintains equipment maintenance tracking software to reduce unexpected downtime.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members on proper maintenance of engineering equipment.
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Level 5 Behaviors
(Mastery)
Sets guidelines and procedures in performing diagnostic troubleshooting on all engineering equipment.
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2 Industry Competency – Carpentry
Proficiency Level -1
Skill definition-Cutting, shaping, and assembling structural woodwork to construct buildings or other structures.
Level 1 Behaviors
(General Familiarity)
Identifies the basic measuring tools and equipment used in carpentry.
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Level 2 Behaviors
(Light Experience)
Selects appropriate tools and materials for use in carpentry work projects.
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Level 3 Behaviors
(Moderate Experience)
Works with multiple teams on carpentry tasks to assure completion of light to heavy carpentry in line with building codes.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex carpentry issues to ensure the integrity and maintenance of buildings and structures.
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Level 5 Behaviors
(Mastery)
Stays abreast of the latest carpentry trends and industry best practices to maintain market competitiveness.
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3 General Maintenance Worker I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker I
Proficiency Level - 4
5 Competency for - General Maintenance Worker I
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for General Maintenance Worker I

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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2 Job Family Competencies – Building Maintenance
Proficiency Level -2
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Identifies necessary equipment used for fixing operational problems within the building.
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Level 2 Behaviors
(Light Experience)
Informs the management of any safety concerns regarding equipment, grounds, and buildings.
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Level 3 Behaviors
(Moderate Experience)
Reviews maintenance calendars to ensure the building remains in good operating condition.
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Level 4 Behaviors
(Extensive Experience)
Leads preventative and corrective maintenance to avoid building system breakdowns.
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Level 5 Behaviors
(Mastery)
Monitors inspection and maintenance activities to ensure building operations align with our organization's objectives.
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3 General Maintenance Worker I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker I
Proficiency Level - 4
5 Competency for - General Maintenance Worker I
Proficiency Level - 5

7 soft skills or competencies (core competencies) for General Maintenance Worker I

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -1
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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2 Core Competencies – Service Excellence
Proficiency Level -1
Skill definition-The capability of consistently delivering outstanding customer experiences to meet and even exceed customers' expectations.
Level 1 Behaviors
(General Familiarity)
Describes different levels of service that exceed, meet or fall short of expectations.
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Level 2 Behaviors
(Light Experience)
Complies with service agreements entered into with customers or provides early notice of any deviations.
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Level 3 Behaviors
(Moderate Experience)
Communicates with customers to determine whether any problems remain after initial resolution and seek feedback.
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Level 4 Behaviors
(Extensive Experience)
Anticipates clients' needs and fulfills them in advance.
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Level 5 Behaviors
(Mastery)
Champions a customer-centric, service excellence culture.
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3 General Maintenance Worker I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker I
Proficiency Level - 4
5 Competency for - General Maintenance Worker I
Proficiency Level - 5

Summary of General Maintenance Worker I skills and competencies

There are 5 hard skills for General Maintenance Worker I, Equipment Maintenance, Carpentry, HVAC, etc.
8 general skills for General Maintenance Worker I, Safety Policies and Procedures, Building Maintenance, Corrective Maintenance, etc.
7 soft skills for General Maintenance Worker I, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Maintenance Worker I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be proficient in Attention to Detail.

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