Skills & Competencies for General Clerk III

General Clerk III job profile

JOB SUMMARY for General Clerk III

Performs various routine and defined clerical tasks in an office environment.

JOB RESPONSIBILITIES for General Clerk III

Prepares, files and maintains physical or electronic records and documents in required formats. Compiles and verifies information using simple calculations and standard procedures. Inputs data into a tracking database or system. Retrieves documents or responds to requests for information from internal or external customers by phone or e-mail. May assist with general office tasks such as copying, mailing, and ordering supplies.

General Clerk III SALARY RANGE

BASE 50%
$49,808
TOTAL 50%
$51,129
Job Level
A03
Job Code
OF13000012
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

General Clerk III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each General Clerk III skill and competencie below to view definitions.

12 general skills or competencies (Job family competencies) for General Clerk III

1 Job Family Competencies – Administrative Management
Proficiency Level -2
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Describes the concept and meaning of administrative management.
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Level 2 Behaviors
(Light Experience)
Applies techniques in doing basic tasks in administrative management.
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Level 3 Behaviors
(Moderate Experience)
Coordinates with administrative management for the assigned services of the staff.
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Level 4 Behaviors
(Extensive Experience)
Directs front desk operations for the completion of department deliverables in administrative management.
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Level 5 Behaviors
(Mastery)
Adapts with future trends of administrative management.
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2 Job Family Competencies – Calendaring
Proficiency Level -3
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Cites examples of practices on how to organize appointments and prioritize to-do lists in the calendar software.
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Level 2 Behaviors
(Light Experience)
Assists in setting weekly and monthly goals to create a priority matrix.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates efficiency in managing time effectively and navigating online calendaring.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the training of advanced features with calendaring software.
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Level 5 Behaviors
(Mastery)
Establishes a standard process for the use of calendaring software.
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3 General Clerk III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Clerk III
Proficiency Level - 4
5 Competency for - General Clerk III
Proficiency Level - 5

7 soft skills or competencies (core competencies) for General Clerk III

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
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Level 2 Behaviors
(Light Experience)
Keeps full attention when listening to understand the message.
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Level 3 Behaviors
(Moderate Experience)
Balances between accuracy and efficiency for different tasks or programs.
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Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
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Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
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2 Core Competencies – Confidentiality
Proficiency Level -3
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Describes the potential consequences of inappropriate disclosure.
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Level 2 Behaviors
(Light Experience)
Compiles internal and external data to support the generation and modification of policies and rules on confidentiality.
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Level 3 Behaviors
(Moderate Experience)
Analyses breaches in confidentiality and suggests measures of remediation.
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Level 4 Behaviors
(Extensive Experience)
Advises on the application of confidentiality rules into business and operation activities.
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Level 5 Behaviors
(Mastery)
Advocates for the application of advanced tools to enhance information security management.
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3 General Clerk III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Clerk III
Proficiency Level - 4
5 Competency for - General Clerk III
Proficiency Level - 5

Summary of General Clerk III skills and competencies

There are 0 hard skills for General Clerk III.
12 general skills for General Clerk III, Administrative Management, Calendaring, Computer Literacy, etc.
7 soft skills for General Clerk III, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Clerk III, he or she needs to be skilled in Attention to Detail, be skilled in Confidentiality, and be skilled in Time Management.

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