1 hard skill or competency (industry competency) for Facilities Manager
Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Describes the HVAC airflow principles and concepts.
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Level 2 Behaviors
(Light Experience)
Follows procedures in checking the ductwork and accessing the HVAC filter.
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Level 3 Behaviors
(Moderate Experience)
Performs periodic inspections to check all HVAC equipment and keep accurate log sheets.
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Level 4 Behaviors
(Extensive Experience)
Oversees routine and preventative maintenance to guarantee the availability of HVAC systems.
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Level 5 Behaviors
(Mastery)
Generates design and layout of HVAC systems to accomplish as-built installations.
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10 general skills or competencies (Job family competencies) for Facilities Manager
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
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Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
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Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
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Level 4 Behaviors
(Extensive Experience)
Oversees the operations departments to align with our organization's strategic goals.
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Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
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Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Identifies and describes the concepts and definitions of contractor management.
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Level 2 Behaviors
(Light Experience)
Informs the management of contractor complaints and maintains accurate documentation of contractor violations.
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Level 3 Behaviors
(Moderate Experience)
Performs risk assessments to monitor contractors' safety and implements appropriate action plans.
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Level 4 Behaviors
(Extensive Experience)
Oversees management of third-party maintenance contractors to ensure compliance with contractual obligations.
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Level 5 Behaviors
(Mastery)
Develops quality assurance plans and processes to ensure efficient field inspections and contractor audit collection.
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13 soft skills or competencies (core competencies) for Facilities Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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Summary of Facilities Manager skills and competencies
There are 1 hard skills for Facilities Manager, HVAC.
10 general skills for Facilities Manager, Operations Management, Contractor Management, Corrective Maintenance, etc.
13 soft skills for Facilities Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Manager, he or she needs to be proficient in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.