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How to Manage Disability Inclusion

Written by Salary.com Staff

April 4, 2024

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Organizations talk about how important diversity is, but those with disabilities often feel left out or not supported enough. Only a few really try to include people with disabilities at work. Many do not check whether their rules and actions unknowingly make it hard for these individuals to fully be included.

Due to this, they miss the chance to benefit from a valuable group of talented people. And society loses out on fully unlocking the potential of individuals whose abilities are different from what is common in workplaces. This is why embracing disability inclusion matters.

Establishing robust disability inclusion policies extends beyond mere ethical considerations; it is a beneficial practice for every echelon within your company. Such policies contribute to creating an inclusive and supportive environment that benefits individuals with disabilities and enhances the organization's overall effectiveness.

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Understanding What Is Disability Inclusion at Work?

Disability inclusion extends beyond hiring individuals with disabilities. A truly inclusive workplace recognizes and appreciates the strengths of all its employees. It ensures that individuals with disabilities, whether their challenges are visible or hidden, have an equitable opportunity to thrive, learn, receive fair compensation, and progress within the organization. Genuine disability inclusion is rooted in the celebration and acceptance of diversity.

The Significance of Disability Inclusion in Contemporary Business Practices

In the professional setting, it involves a conscientious effort to avoid placing certain individuals at a disadvantage. Workplace dynamics inherently favor those without disabilities, necessitating a deliberate shift. Considering that one in four individuals has a disability, be it visible or not, implementing inclusive strategies becomes imperative for a substantial portion of the workforce.

The impact of such initiatives extends beyond those with visible disabilities. Given that 96% of severe disabilities are not immediately apparent, demonstrating compassion and foresight in planning for accessibility becomes crucial. A commitment to accessibility, particularly through diverse approaches, communicates to individuals that their differences are not only acknowledged but also welcomed and highly valued.

These disabilities encompass a range from developmental disabilities and physical impairments to mental health conditions. Adopting a comprehensive view that recognizes disabilities may not always be visible becomes pivotal in advancing endeavors toward workplace inclusion.

Why Good Disability Inclusion Policies Matter

Having good disability inclusion policies can make a positive impact in the workplace. Some disabilities are not visible, and employees do not have to tell their boss about them. This can be tricky because people with hidden disabilities can decide whether to share them or not. But when they do not, it will be hard for them to ask for the support they need.

When a company has good disability inclusion policies, it makes a significant difference for a lot of employees. Having an open and supportive environment has some benefits:

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  • Your company becomes more friendly: Using language or rules that make some people feel left out risks losing some good workers. Check your ads, websites, and job descriptions to make sure everyone feels welcome.
  • Attract and keep great talent: People with disabilities often struggle to find work even though they want to. Good disability inclusion policies can bring in talented people who have a lot to offer. It helps keep everyone happy and work well together.
  • Avoid problems and bad reputation: Laws protect people with disabilities, and it is not good to exclude them from jobs they can do. Following the law is not just about avoiding trouble; it is the right thing to do. Nobody wants their company to be in the news for doing something wrong.
  • Help different learning styles: Disabilities are a group of characteristics, and some people without disabilities may share some of these experiences. For example, someone who can see may prefer bigger letters or listening to information. Being creative about how you share info helps more people, not just those with disabilities.
  • Boost productivity and new ideas: When basic needs are met, people can do their best work. Caring for your team frees them to be more creative and engaged. Finding creative ways to help your team work better leads to more innovative solutions.
  • Strengthen team spirit: Company culture is how you treat your employees and how they treat each other. Making disability inclusion a company value, both in words and actions, encourages everyone to be more inclusive. It builds a positive atmosphere within your team.

Strategies for Enhancing Disability Inclusion

  • Make Safe Spaces

Think about Employee Resource Groups (ERGs). These groups, led by employees, help, and empower people from different backgrounds. They create a feeling of belonging and disability inclusion. ERGs build communities where people can share and connect. They help improve mental health and make work better.

  • Check Your Materials

Examine the words you use on the website, ads, and other relevant materials. Be mindful of words that can exclude some people. Skip phrases like "physically challenged" or "special needs." And do not say "normal" for folks without disabilities. Keep it inclusive by using words that everyone can relate to, promoting disability inclusion.

  • Get an Expert

You do not need to know everything about disability inclusion. Hire someone who does. They can help start ERGs, talk to leaders, and make changes at work. They know laws and how to help. They can suggest using people-first language and practical solutions such as captioning or sign language.

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  • Talk to Your Team

Talk to your team about what they need. Do not decide without involving them.  People with disabilities must have a say in decisions. Some may hesitate to speak up, so encourage the discussion. Make them feel welcome to express their needs and prioritize disability inclusion in your conversations.

  • Support Diversity

Diversity is not only about appearances. It is broader than that. People come with various abilities, backgrounds, and experiences. Understand that they bring something special to the team. It is not just a formality; it is appreciating what each person contributes. And that is what is meant by valuing disability inclusion.

  • Be Honest

Disability inclusion is a journey, not a quick fix. Leaders and companies need to show they care about inclusion all the time. It is alright to share struggles, mistakes, and wins. Even leaders can talk about their own disabilities. The goal is to make a friendly place, not a perfect one.

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