10 Consequences of Underpaying Employees & How to Correct

Written by Salary.com Staff
December 06, 2024
Consequences of underpaying employees include high turnover, low morale, and legal risks, emphasizing the need for fair compensation.

Ensuring employees receive fair and competitive wages is fundamental for businesses aiming to build a motivated and productive workforce. However, some companies, either knowingly or unknowingly, underpay employees, which can lead to various consequences.

In this article, we will talk about the key consequences of underpaying employees, explore the reasons behind this practice, and provide actionable steps for correcting any pay discrepancies.

What does underpaying employees mean?

Underpaying employees happens when an employer compensates workers below the market standard, industry average, or the wage required by law, such as the minimum wage. This may stem from intentional cost-cutting measures or unintentional errors in wage calculations.

Underpayment often involves wages that don’t align with an employee's skill level, experience, job responsibilities, or job title, and it can seriously impact both the employee and the organization in the long run.

The importance of fair compensation

Fair compensation is essential for several reasons:

  • Employee retention: Properly compensated employees are more likely to stay long-term, reducing high employee turnover costs.

  • Increased productivity: Fair wages drive motivation, which translates into better performance.

  • Enhanced loyalty: Employees who feel valued are more loyal and committed to the organization.

  • Reduced absenteeism: Satisfied employees show up more consistently, impacting productivity positively.

  • Reputation and brand strength: Companies known for fair wages attract better talent and maintain a positive brand image.

Note: According to the report, companies that offer fair compensation experience 30% lower turnover rates.

Total compensation statement provides employees with a full breakdown of their compensation package, reinforcing the organization’s commitment to fair pay.

Why some businesses underpay and the risks involved

While underpaying employees may seem like a cost-saving strategy, it poses serious risks:

  • Limited financial resources can lead businesses to reduce payroll expenses.

  • High competition can force small companies to cut costs, including wages.

  • Smaller businesses may not fully understand industry compensation standards, salary ranges, or employment law.

  • Lower pay leads to high turnover and diminished productivity.

  • Underpayment can lead to wage lawsuits and fines, affecting the business financially and reputationally. Compliance with the Fair Labor Standards Act and the wage and hour division are crucial to avoid such issues.

A recent study revealed that a significant portion of workers, especially in low-wage industries, are not receiving the minimum wage or overtime pay they are legally entitled to.

Minimum wage data ensures you to stay compliant with legal wage standards across regions.

10 consequences of underpaying employees

Here are the 10 consequences of underpaying employees:

  1. High turnover rates: Employees who feel underpaid are likely to leave, seeking better compensation elsewhere. High turnover disrupts workflow and increases recruitment costs.

  2. Decreased employee morale: Fair pay is integral to morale. When employees feel undervalued, morale plummets, impacting the overall workplace environment.

  3. Loss of productivity: Underpaid workers may feel less inclined to go the extra mile, affecting team productivity and customer service quality.

  4. Decline in work quality: Employees who feel undervalued might reduce the effort they put into their tasks, compromising quality and standards.

  5. Damage to brand reputation: News of poor pay can spread quickly, damaging a company’s reputation and making it harder to attract quality talent.

  6. Risk of legal penalties: Underpayment may violate labor laws, leading to lawsuits, penalties, and back-pay settlements that can be financially crippling.

  7. Higher absenteeism: Underpaid employees are more likely to skip work, leading to productivity dips and increased workload on other team members.

  8. Increased stress levels: Financial strain from low wages can increase employee stress, impacting mental health and overall productivity.

  9. Difficulties in hiring talent: When a company is known for low wages, it becomes challenging to recruit skilled employees, potentially slowing business growth.

  10. Negative workplace culture: Underpaying can contribute to a poor company culture, with frustration among employees leading to poor collaboration and increased conflicts.

Using Salary Structure feature, companies can establish clear pay ranges, ensuring employees feel valued for their contributions.

How to correct underpayment issues

To correct underpayment, companies can follow these straightforward steps:

  1. Conduct market research: Review industry standards for roles similar to your own to understand competitive wages and salary ranges.

  2. Audit compensation regularly: Regular audits ensure wages stay competitive with industry benchmarks and employee performance.

  3. Establish transparent compensation policies: Make sure employees understand pay structures, raises, and bonuses to prevent dissatisfaction.

  4. Adjust pay when necessary: If wages are below market or role standards, increase salaries to align with the market rate and ensure employees are compensated fairly.

  5. Seek employee feedback: Regular discussions can help you gauge employee satisfaction with compensation and detect potential issues early. Providing growth opportunities and more pay can enhance job satisfaction and retention.

Survey Management feature allows companies to participate in industry-specific compensation surveys, ensuring they have current market data.

FAQs

Here are the common questions about underpaying employees:

What are the effects of poor compensation?

Poor compensation can lead to employee dissatisfaction, lower morale, and decreased productivity. In the long-term, it can also increase turnover, harm company culture, and impact brand reputation.

What happens when employees feel underpaid?

When current employees feel underpaid, they’re likely to feel undervalued and demotivated, which can lead to high absenteeism, decreased productivity, and even a negative workplace environment. They may also leave the organization in search of better opportunities.

For companies struggling to assess fair pay, job matching provides direct market comparisons for roles, helping ensure that all employees are fairly compensated.

What is the legal term for not paying employees?

The legal term for not paying employees what they’re owed is “wage theft.” This includes underpayment, withholding pay, and not compensating for overtime pay. Wage theft is illegal and can result in severe penalties, including back pay, fines, and in some cases, criminal charges.

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