As of April 22, 2025, the average annual salary for a Customer Service Manager in the United Kingdom is £62,215, with an hourly rate of £30, according to Salary.com Global Salary IQ data. The average salary ranges from £55,479 to £70,934, influenced by factors like location, education, experience, and more.

Global Market Data
25TH   £55,479
50TH(Median)   £62,215
75TH   £70,934
Customer Service Manager Salaries by Percentile
Percentile Salary Location Last Updated
25th Percentile Customer Service Manager Salary £55,479 United Kingdom April 22, 2025
50th Percentile Customer Service Manager Salary £62,215 United Kingdom April 22, 2025
75th Percentile Customer Service Manager Salary £70,934 United Kingdom April 22, 2025

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How Much Does a Customer Service Manager Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

Salary.com provides you with accurate and diversified Customer Service Manager salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Customer Service Manager is about £62,215 a year, this translates to an approximate hourly rate of £30, a monthly salary of about £5,185, and a weekly pay of around £1,196. Click the switch button below to see more details about Customer Service Manager hourly pay, weekly pay, monthly pay, and so on.

How Much Do Customer Service Managers Earn at Different Levels in 2025?

A Customer Service Manager's salary varies significantly based on experience level. Entry typically earn £56,987 - £61,009, while Intermediate make £57,289 - £61,210, Senior earn £58,093 - £62,014, Specialist earn £58,897 - £62,866, Expert can reach £60,506 - £64,818 or more, depending on the company and location.

Levels Salary
Entry Level Customer Service Manager £59,702
Intermediate Level Customer Service Manager £60,003
Senior Level Customer Service Manager £60,707
Specialist Level Customer Service Manager £61,511
Expert Level Customer Service Manager £63,126
£59,702 0 yr
£60,003 < 2 yrs
£60,707 2-4 yrs
£61,511 5-8 yrs
£63,126 > 8 yrs
Entry Level 4%
Intermediate Level 4%
Senior Level 2%
Specialist Level 1%
Expert Level 1%
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Last Updated on April 22, 2025

What are the Highest Paying Cities in the United Kingdom for Customer Service Manager?

The top 3 highest-paying cities in the United Kingdom for Customer Service Manager are London, Brighton and Hove, and Manchester. In London, the average salary is £67,192 per year, while Brighton and Hove offers £62,677, and Manchester pays around £59,636 annually.

Which Job Pays More: Customer Service Training Manager or Customer Service Manager?

As of April 22, 2025 , a Customer Service Training Manager makes less than a Customer Service Manager. A Customer Service Training Manager earns an average annual salary of £59,725. And a Customer Service Manager earns an average annual salary of £62,215.

Job Title Salary Range in GBP
Customer Service Training Manager
£50,421
£63,624
Customer Service Trainer
£34,409
£60,172
Customer Service Supervisor
£28,656
£48,048
Customer Service Team Leader
£18,316
£79,525

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