Maintains ownership of each record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.
August 26, 2022
Demonstrate excellent written and verbal communication skills.
December 27, 2022
Completes travel arrangements for clients' air, hotel, car rentals, trains, tour, and ground arrangements at the lowest possible price within corporate travel guidelines.
January 15, 2023
Assist agent operations team lead, track weekly support metrics, maintain staffing schedules, etc.
March 07, 2023
Follow and suggest improvements in company procedures in the areas of customer service, documentation of PNRs and profiles, ticketing, invoicing, attendance, accuracy of work etc.
March 18, 2023
Performs other office functions as needed and seeks ways to personally add to the overall efficiency of the operation.
March 24, 2023
Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems.
April 19, 2023
Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation.
April 23, 2023
Stays fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements.
May 10, 2023