Participate in Corporate continuous improvement initiatives to enhance client service, efficiency, and profitability.
January 17, 2023
Adhere to defined quality guidelines for customer communication.
February 07, 2023
Communicate with Property Staff providing outage updates, requesting power confirmations, providing office support and working with them on escalated resident issues.
February 23, 2023
Produce and update documentation to process, drawings and monitoring system.
February 24, 2023
Resolve or escalate customer issues or questions within the established and acceptable timeframe.
March 26, 2023
Monitor the performance and capacity of Network/Computer systems using a variety of tools.
April 29, 2023