Develop and maintain file summaries and action plans from the point of assignment and throughout the life of the claim.
December 05, 2022
Maintains a global view of the property claim workflow in order to provide customers with appropriate, accurate and timely information throughout the life cycle of their claim.
September 14, 2022
Determines proper policy coverages, and where necessary, investigates, evaluates, negotiates, and equitably settles all assigned claims cases in accordance with company policies and procedures at values commensurate with damages sustained.
December 20, 2022
Makes timely decision, quickly determines sources of problem, identifies information needed to solve problem and analyzes alternative solutions, communicates issues and decisions effectively to team.
February 28, 2023
Reviews recommendations for causation, approval / denial made by Independent Adjusters to determine whether to approve / deny the claim.
March 12, 2023
Works with law enforcement to verify items stolen and confirm payment/ownership, if recovery is made following claim payment, files written request for restitution in all arrests including vandalism claims.
March 18, 2023
Requires a high level of property damage evaluation and estimating skills, including residential and commercial construction knowledge, fire and water damage restoration knowledge, and the ability to evaluate business income losses.
March 23, 2023
Provides agents with claim handling information and problem resolution via phone conversations, office visits, or presentations at district meetings.
April 19, 2023
Demonstrates strong but flexible standards and can act different, can be seen as balanced based on the conflicting demands of the position.
April 19, 2023
Demonstrated organization and time management skills with the ability to work under pressure and adhere company productivity guidelines.
April 27, 2023