Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders.
October 26, 2022
Design and execute a post sale implementation strategy to ensure client up-time, comprehension, and overall satisfaction.
November 15, 2022
Build and develop effective solutions for technical and organizational customer challenges as outlined within standard, modular, or custom statements of work.
December 19, 2022
Provide engineering leadership on small size teams, coordinating with management and other disciplines to ensure a coordinated and cohesive security engineering effort.
January 28, 2023
Act as an integral member of the Post Sales team including Professional Services, Support, and Customer Success, taking responsibility for solving implementation issues from a technical perspective.
February 04, 2023
Assist with the migration of data from an on-premise installation to Premium cloud environment as neededAchieve an average customer and student satisfaction score of 9.
February 19, 2023
Support sales team on prospect conference calls, virtual meetings and onsite visits by providing product demonstrations expertly responding to technical questions and explaining features in the context of solving customer's business problems.
March 24, 2023
Manage all technical product-related queries and liaise between Resident Engineers, Professional Services, Client Services, and Development Team.
April 03, 2023
Develop and grow internal technical knowledge base on the entire cloud infrastructure stack, and present ongoing technical training to junior members of the team.
April 18, 2023
Understand the technical challenges required to complete the projects and adjust as necessary to ensure the successful completion of the projects.
May 18, 2023