Follow documented instructions for provisioning new equipment or reload of existing equipment.
December 25, 2022
Support CIG offices and terminal network equipment including routers, switches, wireless access points, fixed wireless broadband equipment, computers, printers, handhelds, IP cameras and any hardware or software directed to be maintained or serviced.
January 08, 2023
Installs, images, monitors, configures, upgrades, troubleshoots, and maintains physical and virtual servers, personal computers, laptops, printers, software, audio and video equipment, telecommunication systems, wireless connectivity, remote access, and other network devices.
February 20, 2023
Assists with technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes.
March 15, 2023
Maintains a working knowledge of networking, user and file security, phones, servers, backups, group policies, login scripts, software distribution technology, remote connectivity, remote client support, etc.
March 21, 2023
Provide test support as required for configuration and testing of operating system level software, COTS and GOTS collaboration software, simulation/stimulation software test tools and various Windows and Unix server applications.
March 31, 2023
Understanding of computer terms and acronyms for escalating server and higher-level issues to senior staff.
April 03, 2023
Works with Corporate on any and all changes related to the Active Directory realm for THI-Corporate and THI-Ecommerce services.
April 08, 2023
