Build and maintain strong partnerships with multiple external and internal stakeholders (including dealers, suppliers, field personnel, purchasing, logistics, and engineers) to rapidly resolve part availability needs and shipments to support company image, competitive advantage, customer and dealer satisfaction, equipment uptime, productivity, as well as grow dealer service capability.
February 01, 2023
Review and monitor no charge/low margin orders, consistency, and accuracy.
November 27, 2022
Maintains compliance with industry regulations to include the Fair Debt Collection Practices Act (FDCPA), Dodd-Frank Act, and other federal and state regulations.
December 27, 2022
Communicates with customers in a warm, helpful and professional manner while simultaneously building credibility and rapport.
January 11, 2023
Provide professional, reliable and prompt services to customers, develop relationships with external and internal partners, as they effectively troubleshoot, prioritize, and multi-task.
January 12, 2023
Follow up on shortages and expedite by reporting to Parts Manager.
February 26, 2023
Assist the Customer Operations Manager with constantly evaluating and anticipating the training needs for the DS Team and ensure necessary resources are in place to set the team up for success.
April 16, 2023
Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area.
April 17, 2023
Demonstrates loyalty and support for company service offerings, products, policies, philosophies, and management.
May 01, 2023
Develop and execute a strategy with existing dealers to identify end-users and make joint calls to promote and sell PPG products and services.
May 12, 2023