Complaints Manager Salary in Columbia, South Carolina

How much does a Complaints Manager make in Columbia, SC?

As of March 01, 2025, the average annual salary for a Complaints Manager in Columbia, SC is $123,789. According to Salary.com, salaries can range from a low of $96,157 to a high of $156,501, with most professionals earning between $109,325 and $140,912.

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Salary range for a Complaints Manager

$109,325 to $140,912

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Complaints Manager

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Job Openings for Complaints Manager in Columbia, SC

What does a Complaints Manager do?

Common responsibilities of a Complaints Manager

Support the analysis of customer complaints including coordination of activities with customers, detailed failure analysis, and reporting to customer using customer portals.

October 02, 2022

Manage all aspects of quality systems, such as documentation, trainings, change controls, quality agreements and computer system validations as necessary for complaint handling.

December 28, 2022

Demonstrated ability to influence areas not under direct control to achieve objectives and effectively communicate challenging goals & objectives.

February 02, 2023

Manages QA personnel, including organizing and prioritizing daily tasks, performing training, and writing performance reviews.

February 04, 2023

Participate in external and internal regulatory audits and regulatory processes as required for matters related to Complaints and Regulatory.

March 22, 2023

Provide expertise and guidance in interpreting global governmental regulations, agency guidelines and internal procedures related to product complaints, product recall and records management to assure continued compliance across all Cell Therapy GMP operations.

April 07, 2023

Leading the clinical quality audiologist team in making determinations as to potential reportability of complaints to regulatory agencies globally, and collaborating with Regulatory Affairs and global Field Staff to ensure appropriate information is collected for reportability.

April 08, 2023

Review completed complaint files to ensure compliance to business requirements as well as regulatory requirements.

April 25, 2023

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Complaints Manager Salary By Experience Levels in Columbia, SC

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Complaints Manager Salary By Level of Education in Columbia, SC

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LEVEL OF EDUCATION

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Average Salary Range for Complaints Manager in Columbia, SC

Average Base Salary

Core compensation

109325

140912

123789

Average Total Cash Compensation

Includes base and annual incentives

116831

156006

134045

What is the average salary for Complaints Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Complaints Manager in Columbia, SC. The base salary for Complaints Manager ranges from $109,325 to $140,912 with the average base salary of $123,789. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $116,831 to $156,006 with the average total cash compensation of $134,045.

View Average Salary for Complaints Manager as table

	Average Salary	Average Salary Range
Base Salary	$123,789	$109,325 - $140,912
Bonus	$10,256	$7,505 - $15,094
Total Pay	$134,045	$116,831 - $156,006

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Complaints Manager Salary Near Columbia, SC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Columbia, SC
CITY, STATE Sumter, SC	AVERAGE SALARY RANGE $105,457 - $135,926	COMPARE TO Columbia, SC
CITY, STATE Aiken, SC	AVERAGE SALARY RANGE $110,033 - $141,824	COMPARE TO Columbia, SC
CITY, STATE Rock Hill, SC	AVERAGE SALARY RANGE $116,083 - $149,622	COMPARE TO Columbia, SC
CITY, STATE Florence, SC	AVERAGE SALARY RANGE $106,306 - $137,021	COMPARE TO Columbia, SC
CITY, STATE Augusta, GA	AVERAGE SALARY RANGE $110,363 - $142,250	COMPARE TO Columbia, SC
CITY, STATE Summerville, SC	AVERAGE SALARY RANGE $111,500 - $143,715	COMPARE TO Columbia, SC

See salaries for Complaints Manager in locations close to Columbia, SC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Columbia, South Carolina

One of Columbia's more prominent geographical features is its fall line, the boundary between the upland Piedmont region and the Atlantic Coastal Plain, across which rivers drop as falls or rapids. Columbia grew up at the fall line of the Congaree River, which is formed by the convergence of the Broad River and the Saluda River. The Congaree was the farthest inland point of river navigation. The energy of falling water also powered Columbia's early mills. The city has capitalized on this location which includes three rivers by christening itself "The Columbia Riverbanks Region". Columbia is lo...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Complaints EO Manager	LOCATION Columbia, SC	MINIMUM SALARY $90,814	MAXIMUM SALARY $117,478
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JOB TITLE Complaints Investigator	LOCATION Columbia, SC	MINIMUM SALARY $68,367	MAXIMUM SALARY $103,860
JOB TITLE Complaints Handler	LOCATION Columbia, SC	MINIMUM SALARY $26,923	MAXIMUM SALARY $32,710
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JOB TITLE Utility Complaints Investigator	LOCATION Columbia, SC	MINIMUM SALARY $81,535	MAXIMUM SALARY $106,000

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