Develops and maintains strong, positive professional relationships with clients and consultants to facilitate thorough understanding of client objective and exceptional, responsive, and thorough follow up on client and consultant requests.
January 22, 2023
Manage all reported issues for assigned clients through collaborative efforts with various Provider Application and Support team members to ensure Service Level Agreements are met and clients are kept informed.
February 04, 2023
Provide consultative services to clients in all areas of benefit plan administration to include assistance in Plan design and interpretation, and dissemination of current legislation and how it applies to Plan.
February 27, 2023
Demonstrated ability to understand and articulate complex systems, process and/or concepts and influence outcomes through clear and effective communication and collaboration.
April 26, 2023