Call Center Team Manager Salary in Columbia, SC

How much does a Call Center Team Manager make in Columbia, SC?

As of April 01, 2025, the average annual salary for a Call Center Team Manager in Columbia, SC is $96,350. According to Salary.com, salaries can range from a low of $74,464 to a high of $121,995, with most professionals earning between $84,894 and $109,773.

Search Call Center Team Manager Jobs in Columbia, SC

Develop a Job description

Pay Equity

2024 Compensation Trend

Benefits Consulting

Salary range for a Call Center Team Manager

$84,894 to $109,773

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Call Center Team Manager Salary:
Select State
Select City in SC
Choose Similar Job
Pick Related Category
View Cost of Living in Columbia, South Carolina

Facing Salary Structure Challenges? Let Our Expert Guide You

The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Call Center Team Manager

Review the job openings and experience requirements for the Call Center Team Manager job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Call Center Team Manager.

Search Call Center Team Manager Job Openings

Job Openings for Call Center Team Manager in Columbia, SC

What does a Call Center Team Manager do?

Common responsibilities of a Call Center Team Manager

Manage and assume accountability for agent attendance, turn-over, motivation, training, hiring and overall job performance.

October 08, 2022

Develop common solutions within contact center platforms to enable business units to implement solutions quickly for new and existing clients.

December 09, 2022

Support Program and Telecare with direction on escalated patient care and customer service concerns.

December 17, 2022

Works with the Director of Emergency Services to evaluate program outcomes and to ensure culturally appropriate continuum of services for clients.

February 03, 2023

Assisting with the delivery of standardized contact center best practices within contact center platforms.

February 17, 2023

Leads and trains offshore team members on creation and modification of skills, agent scripts and workforce management reporting capabilities.

February 20, 2023

Facilitate daily pre-shift meetings with Telecare Team Leaders.

March 30, 2023

Provide Team Member with comprehensive qualitative monthly audit feedback to include attendance updates, voice audit summaries, analysis of productivity levels against goals and summary communication of departmental and/or business news.

April 09, 2023

Document and Deliver 10/10 bi-monthly feedback sessions, highlighting improvements and areas of opportunity with each team member.

April 13, 2023

Monitors quality initiatives, including staff recruiting and training, monitoring/reporting of significant clinical events, monitoring/recording patient/family satisfaction, and monitoring/recording satisfaction of referral sources.

May 04, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Call Center Team Manager Salary By Experience Levels in Columbia, SC

How much should you be earning in Call Center Team Manager in Columbia, SC based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Call Center Team Manager in Columbia, SC

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Call Center Team Manager Salary By Level of Education in Columbia, SC

Do you know how much should you be paid for a Call Center Team Manager position in Columbia, SC based on your education level?

Tell us about your education and see an estimate of earnings for Call Center Team Manager in Columbia, SC and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Call Center Team Manager in Columbia, SC

Average Base Salary

Core compensation

84894

109773

96350

Average Total Cash Compensation

Includes base and annual incentives

90510

120391

103916

What is the average salary for Call Center Team Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Team Manager in Columbia, SC. The base salary for Call Center Team Manager ranges from $84,894 to $109,773 with the average base salary of $96,350. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $90,510 to $120,391 with the average total cash compensation of $103,916.

View Average Salary for Call Center Team Manager as table

	Average Salary	Average Salary Range
Base Salary	$96,350	$84,894 - $109,773
Bonus	$7,566	$5,616 - $10,617
Total Pay	$103,916	$90,510 - $120,391

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Call Center Team Manager Salary Near Columbia, SC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Columbia, SC
CITY, STATE Sumter, SC	AVERAGE SALARY RANGE $81,272 - $105,091	COMPARE TO Columbia, SC
CITY, STATE Aiken, SC	AVERAGE SALARY RANGE $84,802 - $109,654	COMPARE TO Columbia, SC
CITY, STATE Rock Hill, SC	AVERAGE SALARY RANGE $88,580 - $114,539	COMPARE TO Columbia, SC
CITY, STATE Florence, SC	AVERAGE SALARY RANGE $82,670 - $106,897	COMPARE TO Columbia, SC
CITY, STATE Augusta, GA	AVERAGE SALARY RANGE $85,059 - $109,987	COMPARE TO Columbia, SC
CITY, STATE Summerville, SC	AVERAGE SALARY RANGE $86,898 - $112,364	COMPARE TO Columbia, SC

See salaries for Call Center Team Manager in locations close to Columbia, SC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Columbia, South Carolina

One of Columbia's more prominent geographical features is its fall line, the boundary between the upland Piedmont region and the Atlantic Coastal Plain, across which rivers drop as falls or rapids. Columbia grew up at the fall line of the Congaree River, which is formed by the convergence of the Broad River and the Saluda River. The Congaree was the farthest inland point of river navigation. The energy of falling water also powered Columbia's early mills. The city has capitalized on this location which includes three rivers by christening itself "The Columbia Riverbanks Region". Columbia is lo...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Call Center Team Manager in Columbia, SC

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Call Center Team Lead	LOCATION Columbia, SC	MINIMUM SALARY $40,804	MAXIMUM SALARY $61,012
JOB TITLE Call Center Team Leader	LOCATION Columbia, SC	MINIMUM SALARY $45,480	MAXIMUM SALARY $54,232
JOB TITLE Call Center Traffic and Scheduling Manager	LOCATION Columbia, SC	MINIMUM SALARY $90,780	MAXIMUM SALARY $110,690
JOB TITLE Call Center Manager	LOCATION Columbia, SC	MINIMUM SALARY $81,684	MAXIMUM SALARY $111,533
JOB TITLE Customer Service Training Manager - Call Center	LOCATION Columbia, SC	MINIMUM SALARY $75,560	MAXIMUM SALARY $98,860
JOB TITLE Call Center Inside Sales Team Leader	LOCATION Columbia, SC	MINIMUM SALARY $53,000	MAXIMUM SALARY $67,700

The Call Center Team Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Columbia, SC that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

84894

109773

About Columbia, South Carolina One of Columbia's more prominent geographical features is its fall line, the boundary between the upland Piedmont region and the Atlantic Coastal Plai....More

Columbia, South Carolina area prices were up 1.5% from a year ago

Call Center Team Manager Salary in popular cities: Charleston, North Charleston, Mount Pleasant

Recently searched related titles: Deliver Manager, Industrial Project Manager, Crm Manager

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to Call Center Team Manager : Retail Experience Manager, Network Management Consultant, Escalations Manager