Assists employees, former employees, and retirees with plan related questions and requests for COBRA, eligibility, claim escalation/resolution, life events, open enrollment, and retirement.
February 25, 2023
Reviews Personnel Action Notices for changes in benefits and takes appropriate actions as required.
December 15, 2022
Provide each client with exceptional service through maintaining an open line of communication between the team, the client, and our company.
January 03, 2023
Develops and implements routine and ad hoc internal and external communications regarding benefits, insurance coverage and programs that keep internal and external stakeholders informed.
January 16, 2023
Prepare and send timely responses and documentation to participants, clients, and/or designated contacts within established guidelines.
March 01, 2023
Demonstrated ability to articulate and embrace organizational values, integrate into practices, and foster their manifestation among staff.
March 05, 2023
Performs onsite/offsite document destruction of confidential information using mobile based shredding equipment.
March 14, 2023
Answering a high volume of inbound calls and maintaining a rapid response rate according to the agreed/standard metrics.
March 20, 2023
Manages vision benefits reimbursement program including verify eligibility, review supporting documentation and request reimbursement through payroll.
April 03, 2023