Senior Customer Service Representative Salaries in the United States
How Much Does a Senior Customer Service Representative Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Senior Customer Service Representative in the United States is $51,901.
While Salary.com is seeing that Senior Customer Service Representative salary in the US can go up to $63,885
or down to $41,406, but most earn between $46,407 and $58,174.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Senior Customer Service Representative
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Similar Job Salaries to Senior Customer Service Representative by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Ritchie Bros.
Senior Customer Service Representative
|
$66,004/yr
|
RANGE: $59,843 - $72,164
|
|
Wesco
Senior Representative - Customer Service
|
$59,044/yr
|
RANGE: $52,819 - $65,269
|
|
Tailored Brands
Senior Customer Service Representative
|
$48,255/yr
|
RANGE: $43,576 - $52,934
|
|
Wizehire
Senior Customer Service Representative
|
$48,379/yr
|
RANGE: $43,650 - $53,108
|
|
Schneider National
Senior Customer Service Representative
|
$52,097/yr
|
RANGE: $47,005 - $57,190
|
|
HCL Technologies
Senior Customer Service Representative
|
$65,146/yr
|
RANGE: $58,929 - $71,362
|
|
ShipMonk
Senior Customer Service Representative
|
$51,690/yr
|
RANGE: $46,579 - $56,801
|
|
myGwork - LGBTQ+ Business Community
Senior Customer Service Representative
|
$59,141/yr
|
RANGE: $53,006 - $65,275
|
|
GEICO
Senior Customer Service Representative
|
$55,776/yr
|
RANGE: $49,928 - $61,624
|
What Does a Senior Customer Service Representative Do?
The Senior Customer Service Representative (Senior CSR) presents professionally and shares a positive and upbeat attitude with their team members and clients.
Updated December 15, 2021
Accomplished and energetic Senior Customer Service Representative with strong organizational and prioritization abilities.
Updated December 13, 2021
A candidate's answer to this question allows you to gauge their professional experience working in a customer service-related role.
Updated December 12, 2021
An organized and attentive Senior Customer Service Representative with 15+ years of experience maintaining professional client relationships, consistently displaying excellent customer service and advising representatives on performance improvements.
Updated December 12, 2021
This is a real resume for a Senior Customer Service Representative in Murfreesboro, Tennessee with experience working for such companies as Verizon Wireless, Remarketing Solutions, Ford Financial.
Updated December 11, 2021
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Explore JobArchitectFrequently Asked Questions About a Senior Customer Service Representative Salaries
What is the average of a Senior Customer Service Representative in the United States?
The Senior Customer Service Representative salary range is from $46,407 to $58,174, and the average Senior Customer Service Representative salary is $51,901/year in the United States.
The Senior Customer Service Representative's salary will change in different locations.
Which location pays the highest Senior Customer Service Representative salary in the United States?
The Senior Customer Service Representative salary in San Jose, CA is $65,462
which is the highest in the US.
What kinds of reasons will influence the Senior Customer Service Representative's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Senior Customer Service Representative.
What is the growth rate of the Senior Customer Service Representative's salary?
If you are thinking of becoming a Senior Customer Service Representative or planning the next step in your career, find the detailed salary report of a Senior Customer Service Representative.
Recent Salary Report
Below are the most recent Senior Customer Service Representative salary reports. Employer name has been removed to protect anonymity.
$45,644
Yearly
A Senior Customer Service Representative in Attleboro, MA reported making $45,644 per year
Attleboro, MA
200 - 6 employees
Full-Time
Company - Private
$51,901
Yearly
A Senior Customer Service Representative in Augusta, GA reported making $51,901 per year
Augusta, GA
100 - 200 employees
Full-Time
Company - Private
$4,230
Monthly
A Senior Customer Service Representative in Ontario, CA reported making $4,230 per month
Ontario, CA
1,000 - 3,000 employees
Full-Time
Company - Public
$57,564
Yearly
A Senior Customer Service Representative in Bergenfield, NJ reported making $57,564 per year
Bergenfield, NJ
6 - 1,000 employees
Full-Time
Company - Private
$30
Hourly
A Senior Customer Service Representative in Grand Rapids, MI reported making $30 per hour
Grand Rapids, MI
7,6 - 15,000 employees
Part-Time
Company - Public
$25
Hourly
A Senior Customer Service Representative in Deadwood, SD reported making $25 per hour
Deadwood, SD
3,000 - 7,6 employees
Part-Time
Company - Public
