As of April 01, 2025, the average annual salary for a Technical Customer Support Manager in Fairbanks, AK is $123,807. Salary.com reports that pay typically ranges from $111,040 to $139,854, with most professionals earning between $99,416 and $154,464.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $126,040 | $10,503 | $2,424 | $61 |
| Average | $111,578 | $9,298 | $2,146 | $54 |
| 25th Percentile | $100,072 | $8,339 | $1,924 | $48 |
An entry-level Technical Customer Support Manager with under 1 year experience makes about $119,043. With less than 2 years of experience, a mid-level Technical Customer Support Manager makes around $119,615. After 2-4 years, the Technical Customer Support Manager pay rises to about $121,520. Those senior Technical Customer Support Manager with 5-8 years of experience earn roughly $123,807, and those Technical Customer Support Manager having 8 years or more experience are expected to earn about $127,879 on average.
| Levels | Salary |
|---|---|
| Entry Level Technical Customer Support Manager | $119,043 |
| Intermediate Level Technical Customer Support Manager | $119,615 |
| Senior Level Technical Customer Support Manager | $121,520 |
| Specialist Level Technical Customer Support Manager | $123,807 |
| Expert Level Technical Customer Support Manager | $127,879 |
| Entry Level | 7% |
| Mid Level | 7% |
| Senior Level | 9% |
| Top Level | 11% |
| Experienced | 15% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Project Management: Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.
Supply Chain: A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.
Use Cases: A use case is a written description of how users will perform tasks on your website. It is a methodology used in system analysis to identify, clarify and organize system requirements.
| Skill | Salary | Demand |
|---|---|---|
|
Use Cases
|
$138,664 |
12%
|
|
Service Delivery
|
$137,426 |
11%
|
|
Insight
|
$133,712 |
8%
|
|
Alignment
|
$133,712 |
8%
|
|
Agile
|
$133,712 |
8%
|
|
Product Management
|
$132,473 |
7%
|
